Empregos em Gestão / Administração / Secretariado

JOB SUMMARY:
The Associate Merchandiser is the liaison between the HQ based team and the factories, managing Product development, Cost negotiation, Vendor source and relationship, Risk mitigation and stakeholder communications. They work in conjunction with Engineering & QA & Order Execution team to support the US based team and factory needs.

**JOB SUMMARY:**

The Associate Merchandiser is the liaison between the HQ based team and the factories, managing Product development, Cost negotiation, Vendor source and relationship, Risk mitigation and stakeholder communications. They work in conjunction with Engineering & QA & Order Execution team to support the US based team and factory needs.

**KEY RESPONSIBILITIES:**

****

A. Product Development

– Identify potential vendors by pre-screening their production capacity, capabilities and business expectations.

– Execute buying trip from A-Z including pre-trip, itinerary set up, cost negotiation to finalization to ensure the trip objectives are fully achieved

– Negotiate price based on an in-depth understanding of product and components.

– Ensure all supplier quotations and samples are completed on a timely basis for appropriate decision making to meet objectives.

– Identify testing and production issues upfront and involve Quality Assurance teams to resolve.

– Coordinate with order execution team before initial PO placement

B. Vendor Sourcing & Relationships

– Assist to maintains strong relationships with local vendors to ensure production process and output – such as capacity, sample submissions, revisions, negotiations, monitor supplier performance to ensure it meets or exceeds company standards and expectations.

-Ensures vendors are coached on standard procedures and system.

C. Market Intelligence

– Initiate market research and investigates product trends.

– Acknowledge and discuss market intelligence with Merchandiser Managers.

– Prepare monthly Reports to keep Merchandiser Manager well informed of status of all upcoming programs.

**DESIRABLE QUALIFICATIONS & COMPETENCIES:**

****

– Minimum 2-4 years of practical experience in products
– Excellent English skills in reading and writing
– Knowledge of sourcing and product development
– Basic knowledge of manufacturing process
– Apply job knowledge and expertise to solve business problems
– Initiate and take personal responsibility for frequent clear, and open communication
– Appropriately prioritize work based on short-term and long-term requirements
– Demonstrates initiative and acts with a sense of urgency.

A WTW está a recrutar um/a Gestor/a de Projetos de Benefícios Globais para trabalhar a tempo inteiro, na Rua Barata Salgueiro, em Lisboa. A função envolve o acompanhamento de clientes multinacionais e a coordenação de projetos internacionais nas áreas de saúde, benefícios, financiamento de risco e governação.

O/A profissional irá colaborar com consultores e equipas locais de diferentes países, assegurando o acompanhamento dos projetos, a qualidade dos entregáveis e a identificação atempada de riscos ou questões relevantes para os clientes.

Responsabilidades:

• Apoiar a prestação de serviços a clientes multinacionais;
• Fornecer atualizações sobre as atividades desenvolvidas em cada país;
• Identificar e comunicar proativamente problemas ou riscos relacionados com os projetos;
• Desenvolver e apresentar relatórios financeiros e de acompanhamento a nível global ou regional;
• Gerir projetos internacionais através das ferramentas e tecnologias de gestão de projetos da WTW;
• Acompanhar regularmente as equipas e os profissionais locais envolvidos em diferentes países;
• Monitorizar alterações legislativas, práticas de mercado e outros desenvolvimentos relevantes;
• Identificar temas que devam ser analisados ou tratados pelos clientes;
• Apoiar a utilização da tecnologia WTW para maximizar o valor da informação recolhida;
• Rever os entregáveis produzidos localmente para garantir a consistência da mensagem e da apresentação;
• Coordenar projetos realizados em vários países;
• Gerir estudos globais de comparação de benefícios;
• Acompanhar projetos de redução de custos e processos de governação;
• Colaborar com o consultor global responsável no aconselhamento a clientes multinacionais;
• Apoiar projetos relacionados com o financiamento de programas de benefícios e risco;
• Participar em estudos de viabilidade, negociação, seleção, implementação e acompanhamento de soluções;
• Apoiar projetos de autosseguro, pooling multinacional de benefícios de risco e estruturas captive para benefícios dos colaboradores.

Condições:

• Trabalho a tempo inteiro;
• Local de trabalho na Rua Barata Salgueiro, em Lisboa;
• Participação em projetos internacionais para clientes multinacionais;
• Colaboração com equipas e consultores de diferentes países;
• Contacto com projetos de benefícios, governação, financiamento de risco e otimização de custos.

.We have a great opportunity to join our Global Benefits Management (GBM) business as a Global Benefits
Consultant working hybrid, based out of our Lisbon office. This role will be focused on managing and
delivering large, strategic client engagements to multinational clients concerning their health and risk benefits
globally. There may be a need to travel as needed for client and internal business needs.
Our Global Benefits Management (GBM) business within our Integrated & Global Services (IGS) has a
particular focus around the coordination of insured benefits and also has the breadth to consider other
Benefits and Total Reward aspects as demanded by our clients. The GBM business is one of the fastest
growing areas of our business with an expanding marketplace and exciting, evolving client needs.

.The Role (place in bold)

• Manage multiple client engagements.

• Coordinate client delivery teams, providing guidance and training to junior team members as needed, and take responsibility for client deliverables.

• Provide clients with expertise and advice on global health, risk and other benefits.

• Establish a trusted relationship with clients and provide consistent, superior project delivery.

• Manage large International consulting client engagements: o Coordinate teams and promote effective working o Develop project plans for execution of large, global engagements o Ensure project managers are maintaining team progress against goals

• Contribute to the development of new tools and approaches related to global consulting.

• Build relationships internally and collaborate effectively on cross-functional and cross-regional teams.

• Partnering with regional/ local Health & Benefits, International consultants and regional/local geography teams.

• Build relationships with internal and external sources to maximize the activity on key target accounts.

• Act as line manager and support people development within the IGS Lisbon team.

### Responsibilities

.

### Qualifications

.

Greenvolt Comunidades is looking for a Customer Experience Trainee to join the **Customer Experience Team** and support the management of clients within the scope of the business dedicated to the promotion, implementation, and management of collective self-consumption energy solutions and Energy Communities.

In this role, you will have the opportunity to gain hands-on experience in customer management and customer experience, working closely with different teams to ensure a seamless journey for members of our Energy Communities.

**Responsibilities**

The selected candidate will support the team in the following activities:

– Assist in the onboarding process of new Energy Community members, ensuring all required information and documentation are collected accurately.
– Support the management and monitoring of Energy Communities, helping identify member acquisition needs and opportunities.
– Assist in the prospecting and engagement of residential and business consumer members.
– Support communication with customers through different channels, including phone, email, and digital platforms.
– Collaborate with internal teams, including Operations, Finance, Product Management, and Marketing, to ensure an efficient customer experience.
– Help address customer queries and requests, escalating issues when necessary.
– Support customer retention and engagement initiatives aimed at increasing customer satisfaction and loyalty.
– Maintain and update customer records in CRM systems, ensuring data accuracy and quality.
– Assist in the preparation of reports and analysis related to customer experience and community performance.

Greenvolt Comunidades is looking for a Customer Experience Trainee to join the **Customer Experience Team** and support the management of clients within the scope of the business dedicated to the promotion, implementation, and management of collective self-consumption energy solutions and Energy Communities.

In this role, you will have the opportunity to gain hands-on experience in customer management and customer experience, working closely with different teams to ensure a seamless journey for members of our Energy Communities.

**Responsibilities**

The selected candidate will support the team in the following activities:

– Assist in the onboarding process of new Energy Community members, ensuring all required information and documentation are collected accurately.
– Support the management and monitoring of Energy Communities, helping identify member acquisition needs and opportunities.
– Assist in the prospecting and engagement of residential and business consumer members.
– Support communication with customers through different channels, including phone, email, and digital platforms.
– Collaborate with internal teams, including Operations, Finance, Product Management, and Marketing, to ensure an efficient customer experience.
– Help address customer queries and requests, escalating issues when necessary.
– Support customer retention and engagement initiatives aimed at increasing customer satisfaction and loyalty.
– Maintain and update customer records in CRM systems, ensuring data accuracy and quality.
– Assist in the preparation of reports and analysis related to customer experience and community performance.

– **What do we have to offer?**
– Direct internship contract with us;
– Hybrid work model (2 days of remote work per week);
– Free birthday day;
– Being part of an international environment.

*We want an energy transition for everyone from everyone!*

## Sobre a equipa

Como Consultor de Gestão Farmacêutica, farás parte da equipa de Consulting & Pharma Services da Glintt Global, onde enfrentamos os desafios do setor farmacêutico com confiança através dos nossos serviços de consultoria de gestão para farmácias.

Com mais de 30 anos de experiência no setor farmacêutico, temos a prescrição certa para otimizar operações, gestão financeira e planeamento estratégico, contribuindo para um crescimento sustentável dos nossos clientes.

## Sobre a role

– Levantamento de necessidades de melhoria junto dos clientes;
– Criação e implementação de planos de ação;
– Gestão de projetos em articulação com a equipa de consultoria.

## Que skills procuramos?

– Formação superior em Ciências Farmacêuticas, Engenharia ou Gestão;
– Experiência profissional superior a 3 anos em Farmácia Comunitária, Indústria Farmacêutica ou Consultoria;
– Forte apetência comercial e orientação para o negócio;
– Excelente capacidade de comunicação verbal e escrita;
– Capacidade de trabalho em equipa de forma colaborativa;
– Orientação para resultados e proatividade na procura de soluções;
– Boa capacidade de organização e definição de prioridades;
– Disponibilidade para viajar.

## Quem somos?

Somos a Glintt Global, uma empresa de referência na Península Ibérica em Consultoria e Serviços Tecnológicos, com mais de 30 anos de experiência. Pretendemos impactar a qualidade de vida das pessoas, através da inovação, tecnologia, do conhecimento e da ambição que nos acompanham. Este é o nosso compromisso!

Encontra aqui mais sobre a [Cultura global | Glintt Global!](https://glinttglobal.com/cultura-global/)

### [Recruiting Privacy Policy](https://www.glinttglobal.com/acordo-de-privacidade-e-rgpd/)

## Descrição do emprego

Introdução

No âmbito do processo de Recrutamento Interno, integrado com o Talent Management,consulta [aqui](https://schwarzit.sharepoint.com/sites/intranet-lidl-pt-000/SitePages/HRHUB/2.%20Um%20Mundo%20de%20Possibilidades/Um-Mundo-de-Possibilidades.aspx?web=1) quais os requisitos internos a cumprir para esta candidatura.

As tuas responsabilidades

• Acompanharás projetos e darás apoio técnico durante a fase de construção, de modo a garantir o cumprimento de objetivos;

• Farás análise de propostas de projetos (lojas novas, modernizações, ampliações, projetos especiais) e elaboração de apresentações para decisão da Direção;

• Irás dar apoio a outros Departamentos no licenciamento de lojas e manutenção das mesmas;

• Terás de criar indicadores e relatórios;

• Irás garantir o cumprimento de normas legais aplicáveis;

• Farás a atualização e desenvolvimento contínuo das diretrizes e processos nacionais;

• Irás contactar e acompanhar parceiros de negócio.

O teu perfil

• Tens formação académica ao nível da Licenciatura ou superior, em Engenharia Civil (obrigatório);

• Tens experiência profissional mínima de 3 anos na área da construção civil, gestão de projetos e de processos de licenciamento (obrigatório);

• Tens conhecimentos avançados das ferramentas Excel, MS Project e AutoCAD (obrigatório);

• Tens flexibilidade e mobilidade geográfica (obrigatório);

• Consideras ter uma boa capacidade analítica, de organização e orientação para resultados;

• Consideras-te uma pessoa proativa e com grande espírito crítico;

• Tens domínio da língua inglesa a nível oral e escrito (obrigatório) e conhecimentos de alemão (preferencial).

A FedEx Express Portugal está a recrutar um/a Representante de Apoio Premium ao Cliente para integrar a equipa do Edifício Office Oriente, em Lisboa. A posição é a tempo inteiro, com 40 horas semanais, contrato regular e regime híbrido.

O/A profissional será o primeiro ponto de contacto para alguns dos principais clientes da FedEx, prestando apoio proativo por telefone, chat e email, resolvendo questões relacionadas com os serviços e contribuindo para a fidelização e crescimento das contas.

Responsabilidades:

• Atuar como primeiro ponto de contacto para clientes empresariais de maior dimensão;
• Prestar um serviço de apoio proativo e personalizado;
• Responder aos clientes por telefone, chat e email;
• Fornecer informações e orientações claras sobre os serviços e ferramentas da FedEx;
• Apoiar os clientes na resolução de problemas relacionados com os serviços;
• Identificar soluções eficazes e sustentáveis para as necessidades apresentadas;
• Registar informação com rigor e dentro dos prazos nos sistemas internos;
• Preparar relatórios normalizados para clientes e equipas de gestão;
• Identificar oportunidades de crescimento do negócio junto dos clientes;
• Colaborar com outras equipas da FedEx para garantir uma experiência de elevada qualidade;
• Contribuir para a confiança, satisfação e fidelização dos clientes.

Requisitos:

• Experiência anterior em funções de atendimento ou apoio ao cliente;
• Excelentes competências de comunicação;
• Bons conhecimentos de informática;
• Facilidade na utilização simultânea de diferentes sistemas e aplicações;
• Orientação comercial e capacidade de identificar oportunidades;
• Forte capacidade de análise e resolução de problemas;
• Atitude positiva e capacidade para trabalhar sob pressão;
• Confiança, empatia e simpatia no contacto com os clientes;
• Flexibilidade para se adaptar a um ambiente de negócio dinâmico;
• Motivação para trabalhar numa equipa internacional e com ritmo acelerado.

Será valorizado:

• Experiência anterior em vendas;
• Experiência no acompanhamento de clientes empresariais;
• Orientação para a identificação de soluções comerciais de longo prazo;
• Experiência nos setores dos transportes, logística ou distribuição.

Oferta:

• Contrato regular a tempo inteiro;
• Carga horária de 40 horas semanais;
• Regime de trabalho híbrido;
• Pacote de remuneração atrativo;
• Formação inicial e aprendizagem contínua em contexto de trabalho;
• Acesso a recursos de formação para desenvolvimento de competências;
• Programa de apoio à formação académica, aplicável às posições elegíveis;
• Programa de assistência ao colaborador e à sua família em situações pessoais difíceis;
• Descontos no envio de encomendas através da FedEx;
• Oportunidades de desenvolvimento e progressão profissional;
• Integração numa empresa internacional de transporte e logística.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are looking for a Workplace Coordinator, that will support Facilities Team in Five9’s Porto office. This is a full-time position and will report to the Facilities Manager in Porto.

This position is 100% Office based.

If you are looking for a role that has both a project focused environment and still interacts with employees, this role is for you!

**Job Duties:**

– Meet and welcoming all visitors.
– Print and issue security badges to all visitors, contractors, new hires, and current employees.
– Coordinating courier services and package deliveries (domestic and international).
– Familiarity with office equipment, furniture, and card access systems.
– Update SharePoint for Facilities and post information for public consumption on facilities policies, procedures, and frequently asked questions.
– Work closely with external department members, to execute projects and to ensure all requests are taken care of in a timely manner.
– Provide excellent customer service, be well-organised, prompt and use sound judgment.
– Assisting with any special accommodation requests and workspace set up.
– Support employees snack program.
– Coordinating caterer access for meeting or events. Set up and clean-up as needed.
– Assist with setting up and taking down for daily/weekly/last minute meetings, corporate events or Employee Events.
– Stocking and maintaining all supplies.
– Monitor internal Slack and email communications.
– Filing and processing all the correct paperwork for billing.
– Assist with daily office operations, including filing, scanning and archiving documents and contracts data entry, and answer and forward calls.

**Qualifications:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

– Between 1 to 2 years of hands-on experience in facilities or front office.
– Strong English communication skills, both written and verbal.
– Bachelor’s degree in business or hospitality or applicable work experience.
– 1+ years of experience managing an active front desk for a mid-size company preferred.
– Experience working with all levels of employees, including upper management.
– Excellent communication, organisation, and problem-solving skills.
– Must be organised, structured, methodical, and attentive to detail and possess a high degree of follow-through.
– Proven ability to establish priorities among multiple tasks and work collaboratively with team members to achieve common goals.
– Positive attitude and a willingness to learn.
– Must be customer service and quality driven.
– Must demonstrate proficiency in working collaboratively and cross-functionally within the organisation to execute tasks under tight deadlines, demonstrating sound “relationship management” skills both within and external to the organisation.

**Benefits:**

– Five9 Shares
– Bonus Scheme
– 10% Flexi Benefit
– Meal Allowance
– Medical Insurance
– Life Insurance
– 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

* * *

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.