Empregos em Lisboa

A Greenvolt está a recrutar um/a Especialista em Gestão da Mudança de TI para integrar a equipa de IT Transformation, em Lisboa. A função é desempenhada em regime híbrido, com dois dias de teletrabalho por semana, e terá um papel central na adoção de novas tecnologias, sistemas e formas de trabalho em diferentes áreas da organização.

O/A profissional será responsável por definir e executar estratégias de gestão da mudança associadas a projetos de transformação digital, acompanhando as equipas desde a preparação até às fases posteriores à implementação.

Responsabilidades:

• Apoiar a definição e execução de estratégias de gestão da mudança para projetos de TI e transformação digital;
• Avaliar o impacto organizacional de novos sistemas, processos, ferramentas e formas de trabalho;
• Desenvolver e implementar planos de comunicação, estratégias de formação e iniciativas de adoção;
• Promover o envolvimento dos stakeholders e garantir o alinhamento com os objetivos da mudança;
• Identificar e gerir situações de resistência à mudança;
• Apoiar as equipas de negócio durante a implementação e transição para novas tecnologias;
• Criar e coordenar redes de Change Champions e Key Users;
• Participar nas fases de preparação, entrada em produção, hypercare e acompanhamento pós-implementação;
• Definir e monitorizar indicadores de adoção, incluindo envolvimento, proficiência, utilização e satisfação;
• Recolher feedback e identificar oportunidades de melhoria contínua;
• Colaborar com as equipas de TI, Recursos Humanos, Comunicação e diferentes áreas de negócio;
• Coordenar atividades com parceiros externos envolvidos nos projetos.

Requisitos:

• Experiência profissional mínima de quatro anos em Gestão da Mudança Organizacional;
• Experiência na implementação de iniciativas de mudança ao longo de todo o ciclo de vida dos projetos;
• Experiência em ambientes de transformação digital;
• Experiência na adoção de tecnologias empresariais, como Microsoft 365, Copilot, ERP, CRM ou plataformas de automatização de workflows;
• Conhecimentos sólidos de metodologias e boas práticas de Change Management;
• Excelentes competências de comunicação, apresentação e facilitação;
• Forte capacidade de gestão de stakeholders;
• Capacidade analítica e facilidade em transformar conclusões em ações concretas;
• Capacidade para gerir várias iniciativas em simultâneo;
• Facilidade de adaptação a ambientes dinâmicos e de ritmo acelerado;
• Fluência em inglês.

Será valorizado:

• Experiência em ambientes multinacionais;
• Certificação Prosci ADKAR ou equivalente;
• Certificações em Gestão da Mudança, Gestão de Projetos, Agile ou Scrum.

Oferta:

• Salário competitivo, ajustado à experiência profissional;
• Modelo de trabalho híbrido, com dois dias de teletrabalho por semana;
• 25 dias de férias;
• Dia de aniversário livre;
• Seguro de saúde;
• Benefícios flexíveis;
• Plano de pensões;
• Cartão de refeição;
• Ambiente de trabalho flexível e orientado para o equilíbrio entre a vida profissional e pessoal;
• Integração numa empresa sólida e numa equipa jovem e dinâmica;
• Participação em projetos internacionais de transformação digital;
• Contacto com diferentes áreas de negócio e tecnologias empresariais.

Greenvolt Comunidades is looking for a Customer Experience Trainee to join the **Customer Experience Team** and support the management of clients within the scope of the business dedicated to the promotion, implementation, and management of collective self-consumption energy solutions and Energy Communities.

In this role, you will have the opportunity to gain hands-on experience in customer management and customer experience, working closely with different teams to ensure a seamless journey for members of our Energy Communities.

**Responsibilities**

The selected candidate will support the team in the following activities:

– Assist in the onboarding process of new Energy Community members, ensuring all required information and documentation are collected accurately.
– Support the management and monitoring of Energy Communities, helping identify member acquisition needs and opportunities.
– Assist in the prospecting and engagement of residential and business consumer members.
– Support communication with customers through different channels, including phone, email, and digital platforms.
– Collaborate with internal teams, including Operations, Finance, Product Management, and Marketing, to ensure an efficient customer experience.
– Help address customer queries and requests, escalating issues when necessary.
– Support customer retention and engagement initiatives aimed at increasing customer satisfaction and loyalty.
– Maintain and update customer records in CRM systems, ensuring data accuracy and quality.
– Assist in the preparation of reports and analysis related to customer experience and community performance.

Greenvolt Comunidades is looking for a Customer Experience Trainee to join the **Customer Experience Team** and support the management of clients within the scope of the business dedicated to the promotion, implementation, and management of collective self-consumption energy solutions and Energy Communities.

In this role, you will have the opportunity to gain hands-on experience in customer management and customer experience, working closely with different teams to ensure a seamless journey for members of our Energy Communities.

**Responsibilities**

The selected candidate will support the team in the following activities:

– Assist in the onboarding process of new Energy Community members, ensuring all required information and documentation are collected accurately.
– Support the management and monitoring of Energy Communities, helping identify member acquisition needs and opportunities.
– Assist in the prospecting and engagement of residential and business consumer members.
– Support communication with customers through different channels, including phone, email, and digital platforms.
– Collaborate with internal teams, including Operations, Finance, Product Management, and Marketing, to ensure an efficient customer experience.
– Help address customer queries and requests, escalating issues when necessary.
– Support customer retention and engagement initiatives aimed at increasing customer satisfaction and loyalty.
– Maintain and update customer records in CRM systems, ensuring data accuracy and quality.
– Assist in the preparation of reports and analysis related to customer experience and community performance.

– **What do we have to offer?**
– Direct internship contract with us;
– Hybrid work model (2 days of remote work per week);
– Free birthday day;
– Being part of an international environment.

*We want an energy transition for everyone from everyone!*

## Company Description

## Job Description

Join our team of data science and machine learning experts to shape next-generation fleet strategies. We answer one of the most impactful questions in our business: how many cars of each type should be in each location, at any point in time? Our long-term fleet planning decisions directly drive revenue management, purchasing, and pricing across the business — and ensure we have the right cars in the right places to deliver the best experience for every customer.

We’re looking for a Senior Data Scientist – Operations Research with a strong background in mathematical optimization and machine learning — someone with both a solid theoretical foundation and a proven track record of applying these methods in practice. Ideally, you also bring revenue management expertise, for example hands-on experience in dynamic pricing or stock planning optimization.

**YOUR ROLE AT SIXT**

– You design, develop, and deploy advanced fleet planning systems that support all parts of the business, from purchasing decisions to pricing to financial projections
– You formulate and solve complex optimization problems, including linear, nonlinear, dynamic, and stochastic, to maximize margin and support key decision making processes
– Your planning decisions affect stakeholders across the business, and explaining the why behind the results is just as important as the results themselves
– You build models that capture the real world complexity of renting cars, from how pricing decisions are made to how cars are allocated to customers
– You stay current on the latest research in revenue management, operations research, and machine learning, and bring new ideas into the team
– You provide mentorship and guidance to junior team members

**YOUR SKILLS MATTER**

– **Optimization & Solvers** You bring a strong background in mathematical optimization, including linear, nonlinear, and integer programming, solvers, and algorithm design such as dynamic and stochastic programming
– **Education** You hold a Master’s degree or higher in Operations Research, Applied Mathematics, Statistics, or a related quantitative field
– **Machine Learning** You have a solid understanding of supervised and unsupervised ML techniques, model evaluation, and how to take a model from experimentation to a reliable, maintainable production system
– **Programming Skills** You bring expertise in Python for data analysis, modeling, and production deployment
– **AI Proficiency** You use AI tools to accelerate development and analysis, stay up to date with the latest developments, and actively drive adoption across the team
– **Analytical Mindset** You translate complex problems into actionable models and analyses, and communicate findings clearly to different audiences
– **Revenue Management Expertise (Plus)** You have experience implementing or optimizing revenue management or stock optimization systems

**WHAT WE OFFER**

– **The SIXT Lisbon Experience** Two of Lisbon’s most exciting hubs — Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações — are where you’ll find your new home base. Expect a fast-paced, international atmosphere where ideas flow freely, people genuinely look out for each other, and no two days feel quite the same
– **Community & International Environment** Join a truly global workplace with colleagues from many nationalities. Regular team events, community activities, and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office
– **Flexibility & Modern Work Setup** Benefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best
– **AI at your fingertips** From day one, you’ll have access to Claude by Anthropic and SIXTgpt, SIXT’s own AI platform, to supercharge your work. We invest in every team member’s AI journey: encouraging experimentation, building knowledge, and making sure you’re ahead of the curve
– **Time Off & Wellbeing** Enjoy 28 vacation days per year, an additional day off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge
– **Everyday Benefits** Receive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day
– **Employee Perks** Get exclusive rates on all SIXT services, with special discounts extended to your family and friends. Because great perks are even better when you can share them

## Additional Information

**About us:**

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

# Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities – ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our [blog](https://careers.geotab.com/blog/) and follow us @InsideGeotab on [Instagram](https://www.instagram.com/insidegeotab/).

# Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

The successful candidate must be located in Lisbon and be able to clearly read, write, and communicate in English and French.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

# What you’ll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

# How you’ll make an impact:

– Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
– Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
– Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
– Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
– Manage, develop and deliver product service training directly to resellers and customers.
– Provide successful resolution to all customer complaints.
– Report escalating and severe concerns/issues to management.
– Preserve the confidentiality and security of customer data and information.
– Support Geotab global strategic initiatives.

# What you’ll bring to this role:

– 1 – 3 years of experience in a customer service/support capacity and troubleshooting technical issues.
– Post-Secondary Diploma/Degree in Engineering, Computer Science, or a related field.
– Working knowledge of various programming languages such as SQL, Python, C#, or JavaScript, and data warehouses like Google Big Query.
– Expert level Excel skills (pivot tables and reports) and technical competence in Google Suite for business.
– Excellent verbal and written communication skills with comfort speaking with customers via telephone, email, and chat.
– Professional-level communication in French to manage regional technical inquiries. **Must be fluent in English and French.**
– Ability to work a flexible schedule in a 24/7/365 operation, including days, evenings, nights, weekends, and holidays.

If you got this far, we hope you’re feeling excited about this role! Even if you don’t feel you meet every single requirement, we still encourage you to apply.

**Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.**

# Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Fantastic state of the art office
Public transportation reimbursement
Employer pension contributions
Generous medical & dental benefits offered to you and family members
Electric vehicle purchase incentive program
Subsidized fitness membership
Co-pay tuition reimbursement

*The above are offered to full-time permanent employees only

# How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our [Privacy Policy](https://www.geotab.com/privacy-policy/). Click [here](https://docs.google.com/document/d/1uE3uV2SSp0YnYx4utU9QdhN8Q_RzqMphI_pVJyVWQn8/edit?tab=t.0) to read our Privacy Notice.

You’ve probably walked past our lockers on the streets of your city. That’s where it starts — but we’re building something much bigger: the infrastructure layer for how Europe receives parcels.

We’ve scaled past €100M in revenue across 9 countries in under four years, with tens of millions of people using our products every month. We’re one of the fastest growing tech scale-ups in Europe.

We are in search of a **Head of Marketing** to join our team as our new #bloqstar. Here’s the context: http://Bloq.it’s marketing function took us from unknown to established — the industry knows who we are, and we already work with most of the major players in European logistics. That chapter is done. The next one is different.

We need someone who can shift marketing from awareness to revenue impact — building the positioning, sales enablement, and account-based strategies that help us win the deals that matter, launch new product lines, and make sure http://Bloq.it’s brand stays as sharp as the company grows. You’ll work closely with senior leadership and the founding team to shape how http://Bloq.it shows up to the market — not just what we say, but how we sell.

**What you’ll be doing:**

– Own http://Bloq.it’s brand positioning and messaging across all markets and product lines — ensuring consistency and clarity as the company expands into new verticals and geographies;
– Build and run an account-based marketing approach for a focused set of high-value enterprise accounts, working hand-in-hand with the revenue team to support targeted outreach, pipeline acceleration, and deal support;
– Lead sales and revenue enablement — creating the decks, one-pagers, case studies, competitive briefs, and narratives that help our commercial team sell effectively and confidently;
– Define and execute go-to-market strategies for new product and business lines, translating complex propositions into clear positioning that resonates with enterprise buyers;
– Own http://Bloq.it’s external presence — website, events, partnerships, thought leadership, and PR — with a focus on enterprise credibility over broad reach;
– Partner with Product and Revenue leadership to ensure marketing is tightly connected to what we’re building, who we’re selling to, and what the market needs to hear.

**What you’ll bring to the table:**

– 7+ years of experience in B2B marketing, with a meaningful portion in enterprise or infrastructure-oriented businesses — you understand long sales cycles, complex buying committees, and how marketing supports revenue in that context;
– Proven experience with account-based marketing — not just the concept, but the actual execution: identifying target accounts, building tailored campaigns, coordinating with sales, and measuring pipeline impact;
– Strong brand and positioning instincts — you can take a technical or complex product and turn it into a story that enterprise buyers understand and care about;
– Experience in sales enablement — you’ve built the materials, playbooks, and narratives that commercial teams actually use, not shelf-ware that gets ignored;
– The ability to think commercially — you understand revenue, pipeline, deal stages, and how marketing maps to business outcomes. You’re comfortable in a forecast review, not just a brand workshop;
– Experience in a business scaling from €100M to €1B+ in revenue — you’ve seen what marketing needs to look like at that trajectory and know what changes as the company grows;
– Strong communication skills in English, with the ability to write and edit at a high level — from a LinkedIn post to a board-ready positioning document.

**It would be great if you would also have:**

– Experience marketing physical products, hardware, or infrastructure — where the product isn’t a screenshot but something that gets deployed in the real world;
– Background in logistics, supply chain, or last-mile delivery — understanding the industry’s language and buying patterns;
– Experience supporting go-to-market for new product launches or business line expansions in a B2B context;
– Familiarity with European multi-market marketing — adapting positioning and campaigns across different countries and cultures;

**Why join us?**

– A rare inflection point — you’re not building marketing from scratch and you’re not maintaining someone else’s playbook. You’re reshaping the function for the next stage of growth;
– A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
– Competitive salary and flexible benefits package, tailored to your experience and skills;
– Access to a stock option package — you’ll have skin in the game as http://Bloq.it continues to grow;
– Performance-based bonus, tied to your results and designed to reward your impact;
– Work how you work best — we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced;
– Portuguese Health Insurance including mental health;
– Flexible Sports and Wellness membership covering multiple gyms and studios.

http://Bloq.it is an equal opportunity employer. Hiring decisions are based on merit, competence, and qualifications — not on race, gender, nationality, or any other personal characteristic.

If you require any special arrangements during the recruitment process, please let us know so that we can accommodate you in the best possible way.

Ready to join the revolution?

## Descrição da empresa

Somos a SGS – a empresa líder mundial em testes, inspeção e certificação. Somos reconhecidos como uma referência global em qualidade e integridade. Os nossos 99.600 colaboradores operam numa rede de 2.600 escritórios e laboratórios, e trabalham em conjunto para possibilitar um mundo melhor, mais seguro e mais interligado.

## Descrição do emprego

Procuramos um(a) **Técnico(a) Júnior de Plataformas Digitais e Comunicação** para integrar a nossa equipa de Marketing e Comunicação.

Se tens interesse pelo mundo digital, gostas de comunicação e procuras uma oportunidade para desenvolver competências numa empresa internacional de referência, queremos conhecer-te.

Principais Responsabilidades

– Responder a solicitações das áreas de negócio da SGS, bem como de parceiros, clientes e fornecedores;
– Redigir e adaptar conteúdos para os canais digitais da SGS;
– Apoiar a preparação e execução de campanhas de email marketing;
– Criar e atualizar landing pages;
– Atualizar páginas institucionais e publicar notícias no website corporativo;
– Desenvolver inquéritos e formulários de apoio às diferentes áreas de negócio;
– Realizar traduções e adaptações de conteúdos para o website;
– Participar na organização e dinamização de eventos presenciais e online;
– Colaborar na implementação e execução do Plano Anual de Marketing e Comunicação.

## Qualificações

– Formação superior nas áreas de Comunicação, Marketing, Marketing Digital, Multimédia ou similares;
– Domínio da língua inglesa, falada e escrita (obrigatório);
– Conhecimentos de espanhol, falado e escrito (preferencial);
– Excelente capacidade de comunicação e expressão escrita;
– Elevada literacia digital e facilidade na utilização de múltiplas plataformas digitais;
– Interesse por marketing digital, comunicação online e gestão de conteúdos;
– Foco na aprendizagem e melhoria contínua;
– Proatividade, entusiasmo e espírito de equipa;
– Criatividade e iniciativa;
– Forte sentido de responsabilidade, organização e atenção ao detalhe:

**Valorizamos ainda:**

– Conhecimentos ou experiência de utilização de plataformas como **Sitecore, Unbounce, Eloqua, Lionbridge** ou ferramentas semelhantes;
– Experiência prévia através de estágio curricular, estágio profissional ou primeira experiência na área;
– Interesse por tecnologias digitais, experiência do utilizador e comunicação corporativa.

## Informação adicional

O que oferecemos

– Integração numa multinacional líder no seu setor;
– Formação contínua e acompanhamento no desenvolvimento profissional;
– Participação em projetos diversificados e de alcance internacional;
– Ambiente de trabalho colaborativo e orientado para a inovação;
– Regime de trabalho híbrido e benefícios em vigor na empresa.

**Na SGS acreditamos que diferentes perspetivas tornam as equipas mais fortes. Valorizamos a diversidade e promovemos a igualdade de oportunidades.**

## Descrição da empresa

Na Veolia, sabemos que as empresas têm um papel essencial na sociedade, não apenas porque criam riqueza e emprego, mas também porque contribuem para o bem comum.

O nosso Propósito é a transformação ecológica, conciliando o progresso humano com a proteção do ambiente, de forma a garantir um futuro melhor e mais sustentável para todos.

**Se este Propósito também é teu, então a tua visão é a nossa ambição!**

## Descrição do emprego

Procuramos um(a) Engenheiro(a) de Estudos e Projetos para reforçar a nossa equipa em Paço de Arcos com foco em inovação e desenvolvimento de soluções energéticas sustentáveis, contribuindo para a **descarbonização** e **eficiência energética** dos nossos projetos.

Nesta função, vais trabalhar em:

**Estudos de Viabilidade e Conceção de Projetos**

– Elaborar estudos de viabilidade técnica e económica;
– Desenvolver soluções inovadoras orientadas para a **descarbonização**;
– Conceber projetos incluindo avaliações de **eficiência energética**;
– Análise e dimensionamento de sistemas térmicos;
– Cálculos de **eficiência energética** e otimização de consumos;
– Implementação de estratégias de sustentabilidade energética.

## Qualificações

– Mestrado em Engenharia Mecânica ou similar.

**Competências Essenciais:**

– Inscrição na Ordem dos Engenheiros;
– Conhecimento sólido de termodinâmica e sistemas energéticos;
– Domínio de software CAD;
– Análise e dimensionamento de sistemas térmicos;
– Cálculos de eficiência energética;
– Conhecimento de normas técnicas.

## Informação adicional

**Porquê juntares-te à Veolia?**

– Organização com propósito que faz a diferença;
– Ambiente dinâmico e internacional;
– Oportunidades de crescimento profissional;
– Contribui para um futuro mais sustentável;
– Empresa Top Employer 2026.

**Local:** Paço de Arcos

**Tipo de Contrato:** Contrato Sem Termo (Permanente)

**Torna-te um agente da Transformação Ecológica! Junta-te a nós!**

**As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.**

## Descrição da empresa

**Porquê trabalhar na Accor?**

A Accor é um grupo internacional líder em hotelaria, com presença em dezenas de países e múltiplas marcas.

Aqui, cada pessoa pode desenvolver o seu percurso de forma individual, num ambiente que valoriza a diversidade, a aprendizagem contínua e a progressão interna.

Trabalhar na Accor significa ter acesso a oportunidades reais de crescimento, mobilidade entre unidades e contacto com standards internacionais.

Ao integrar o grupo, passa a fazer parte de uma rede global onde o seu contributo tem impacto e onde há espaço para evoluir ao longo do tempo.

Saiba mais sobre as oportunidades disponíveis em:

https://careers.accor.com/

Faça o que gosta. Desenvolva o seu potencial. Vá mais longe. #BELIMITLESS

## Descrição do emprego

Procuramos uma **Supervisora de Andares (m/f)** dinâmica, rigorosa e com forte gosto pela excelência no detalhe para integrar a nossa equipa de Housekeeping.

Nesta função, serás a ponte direta entre a equipa operacional e a Governanta Geral, garantindo que os nossos padrões de limpeza, higienização e apresentação dos quartos e áreas comuns são cumpridos rigorosamente.

**Principais Responsabilidades:**

– **Supervisão e Controlo de Qualidade:** Inspecionar a limpeza e arrumação diária dos quartos, corredores e áreas públicas, assegurando os padrões da marca.
– **Apoio à Gestão da Equipa:** Acompanhar, orientar e motivar a equipa de empregadas de andares no dia a dia.
– **Coordenação Operacional:** Reportar à Governanta Geral o estado dos quartos (prontos/manutenção) e coordenar as prioridades do dia com a Receção.
– **Gestão de Manutenção:** Identificar e reportar avarias ou necessidades de reparação nos quartos e áreas comuns.
– **Controlo de Inventários e Stooks:** Auxiliar na gestão de stocks de *amenities*, roupa de cama, atoalhados e produtos de limpeza.

## Qualificações

**Perfil Procurado:**

– Experiência prévia de, no mínimo, 2 anos no cargo de Supervisora de Andares em contexto hoteleiro (**fator obrigatório**).
– Forte sentido de responsabilidade, rigor e orientação para o detalhe.
– Capacidade de liderança, comunicação clara e trabalho em equipa.
– Boa capacidade de organização e gestão do tempo sob pressão.
– Conhecimentos de informática na ótica do utilizador (valorizado).
– Fluência em Português (Inglês ou outros idiomas serão valorizados).
– Disponibilidade para horários rotativos, folgas rotativas, fins de semana e feriados.

## Informação adicional

No **ibis Styles Lisboa Aeroporto**, a poucos minutos do aeroporto, a hospitalidade começa nas pessoas e no rigor do detalhe. Procuramos profissionais que valorizem responsabilidade, consistência e trabalho em equipa, num ambiente dinâmico e de operação contínua.

**Trabalhar connosco significa:**

– Integrar uma equipa estável, com espírito de entreajuda e foco na excelência do serviço ao cliente;
– Ter acesso a formação contínua e oportunidades reais de progressão interna;
– Desempenhar funções com autonomia, assegurando a coordenação operacional das equipas de limpeza e o controlo de qualidade dos nossos padrões;
– Trabalhar em articulação direta com a Governanta Geral e com o suporte de uma estrutura organizada;
– Ver o desempenho e a dedicação reconhecidos, com condições ajustadas à função e responsabilidade;
– Beneficiar de um ambiente de trabalho respeitador, com comunicação direta, transparente e clara.

Num hotel com operação contínua, valorizamos profissionais fiáveis, organizados, com olho clínico para o detalhe e capacidade de liderar equipas operacionais com o exemplo, garantindo a máxima consistência nos padrões de higiene e apresentação da marca.

**Oferecemos ainda:**

– Integração num grupo internacional de referência (**Accor**);
– Estabilidade contratual;
– Benefícios internos de colaborador e condições ajustadas à função;
– Plano de formação contínua alinhado com *standards* internacionais e plano de desenvolvimento na área de *Housekeeping*.

Se procura um contexto exigente, onde a sua liderança e sentido de detalhe fazem a diferença diária na experiência do hóspede, este poderá ser o passo certo.