Empregos em Gestão / Administração / Secretariado

A Wondercom está a recrutar um/a Coordenador/a Comercial para integrar um projeto na área da energia, em Coimbra. A posição é a tempo inteiro, com horário de segunda a sexta-feira, das 09h00 às 18h00, e segue um regime híbrido, com presença no escritório entre duas e três vezes por semana.

O/A profissional será responsável pela gestão integrada das operações comerciais dos canais Call Center e Door-to-Door, assegurando o cumprimento dos objetivos de vendas, qualidade, produtividade e rentabilidade. A função envolve liderança de equipas, acompanhamento financeiro, análise de indicadores e identificação de oportunidades de melhoria e crescimento.

A Wondercom atua há mais de 25 anos nos setores das Telecomunicações e Energia, desenvolvendo soluções e projetos tecnológicos em Portugal.

Responsabilidades:

• Gerir as operações comerciais dos canais Call Center e Door-to-Door;
• Assegurar o cumprimento dos objetivos de vendas, qualidade e produtividade definidos pelo cliente;
• Planear, coordenar e acompanhar a execução das campanhas comerciais;
• Liderar as equipas operacionais e respetivas chefias intermédias;
• Promover o desenvolvimento, motivação e alinhamento das equipas com os objetivos da operação;
• Definir, acompanhar e analisar os principais indicadores de desempenho;
• Desenvolver e implementar planos de ação sempre que sejam identificados desvios face aos objetivos;
• Gerir o orçamento, os custos operacionais, a margem e a rentabilidade da operação;
• Analisar a evolução económico-financeira e identificar oportunidades de otimização de custos;
• Preparar previsões de produção, vendas, custos e resultados;
• Elaborar relatórios de gestão e dashboards com indicadores operacionais e financeiros;
• Apresentar os resultados e a evolução da operação à Direção;
• Identificar oportunidades de crescimento e propor soluções para aumentar a produtividade e a qualidade do serviço;
• Assegurar o cumprimento das políticas internas, procedimentos operacionais e requisitos legais aplicáveis.

Requisitos:

• Experiência profissional mínima de três anos na gestão de operações comerciais;
• Experiência na liderança e desenvolvimento de equipas;
• Experiência na gestão de chefias intermédias;
• Capacidade para analisar indicadores de desempenho e implementar planos de ação;
• Forte capacidade analítica e orientação para resultados;
• Experiência na melhoria contínua e otimização de processos;
• Bons conhecimentos de Microsoft Excel e ferramentas de reporting;
• Excelentes competências de comunicação, negociação e gestão de interlocutores;
• Elevado sentido de responsabilidade, autonomia e organização;
• Carta de condução;
• Disponibilidade para realizar deslocações sempre que necessário.

Será valorizado:

• Licenciatura em Gestão, Economia, Marketing ou área semelhante;
• Experiência na gestão de operações de Call Center e/ou Door-to-Door;
• Conhecimentos ou experiência no setor da energia;
• Experiência na gestão financeira e análise da rentabilidade de operações comerciais.

Oferta:

• Viatura de serviço e cartão de combustível;
• Remuneração competitiva, ajustada à experiência profissional demonstrada;
• Regime de trabalho híbrido, com presença no escritório entre duas e três vezes por semana;
• Horário de segunda a sexta-feira, das 09h00 às 18h00;
• Acompanhamento personalizado e orientado para o desenvolvimento de carreira;
• Acesso ao programa Wonder4You, com benefícios exclusivos para os colaboradores do Grupo Wondercom;
• Integração numa empresa com mais de 25 anos de experiência nos setores das Telecomunicações e Energia.

**Human Resources Generalist Portugal (HR Generalist)**

Join us as a **HR Generalist – Portugal** to drive business-critical human capital initiatives at the interface of technology, people, and performance.

## **Make your mark in Human Resources**

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation of everything we do. The HR team partners with business leaders to recruit, develop and retain top talent. We position our colleagues to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. With a focus on Diversity, Equity and Inclusion (DEI) efforts, one of AIG and HR’s highest priorities, HR fosters a sense of belonging and encourages our colleagues to be themselves in the workplace.

**About the role**

**What you need to know**

Managing day-to-day **HR operations with key focus on payroll & Benefits administration**, To work with key stakeholders to **deliver HR plans and solutions** in close collaboration with the Head of HR Iberia Cluster. Ensure consistent application of HR guidelines and policies across the business unit in terms of payroll, leave, training interventions. Ensure consistent and accurate employee data is captured onto HR Database, for all HR reporting purposes.

**Responsibilities**

– **Payroll management & Benefits** Administration.
– Provide HR support to Managers and team members on HR related issues including **Talent Acquisition, Compensation & Benefits, Learning & Development** (Regulatory Requirements), **Communication & Engagement, Wellbeing initiatives and Culture and Inclusion** actions.
– Supports the administration and **maintenance of Human Resources Information Systems** processes and tools.
– Ensure HR systems and personnel files are updated as required
– Support **recruitment activities** for the assigned cluster by coordinating with the relevant HRBP and hiring managers, ensuring recruitment processes are aligned with company policies, and assisting with job posting, interview coordination, recruitment documentation, and follow-up as required.
– Liaising with managers on completing the recruitment process.
– Support line managers on all HR issues within their departments as requested.
– Provide **Employee Relations support** including grievances and ensure adherence to employment laws and market practices.

**What we’re looking for / Key Capabilities:**

– General Skills –as HR Generalist, you should have a good understanding of the different responsibilities of the function (eg. TA, L&D, C&B…), apart from the experience to perform the core function on payroll management & benefits administration.
– Bachelor’s degree in business, Human Resources or related field and/or equivalent combination of experience. Insurance industry experience is valued.
– Fluent in English (written and spoken), Portuguese (native) & Spanish (highly valued).
– Team contributor within the HR Iberia Cluster with a hands-on approach, flexible, and positive attitude that can influence the best outcome for the business and employees. Must be able to establish credibility, trust as well as balance the obligation to be an advocate for both the organization and its employees.
– Communication skills – interact effectively with the stakeholders around the business, senior management and colleagues.
– Organizational skills – personal efficiency, time management skills and the ability to prioritize competing demands are key.
– Professional Expertise – understanding of local employment law as well as key HR trends.
– Reliability in handling confidential and sensitive employee and company data.
– Willingness to propose fresh ideas and HR initiatives.
– Able to demonstrate analytical and problem-solving skills.
– Detail oriented.
– Able to work independently, when necessary, but also possess flexibility to collaborate with peers effectively.
– Experience operating in a rapid and complex changing work environment.
– **Location: Portugal (Lisbon).**

**We are an Equal Opportunity Employer**

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Ready to apply? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

**Enjoy benefits that take care of what matters**

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

**Reimagining insurance to make a bigger difference to the world**

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

**Welcome to a culture of inclusion**

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

*AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.*

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:
HR – Human Resources

AIG Europe S.A. (Portugal branch)

**Come and be yourself with us!**
Being a Bobber means bringing your whole self to work – whether you’re bubbly, shy, funny, bold, or something in between. We want you to feel confident to do your best work here.

**About Us**
HiBob is a fast-growing, global HR platform helping mid-sized businesses transform how they manage and engage with their workforce. Since 2015, we’ve supported over 3,000 companies worldwide, including Fulham FC, Airtasker, GoCardless, what3words and Fiverr. At HiBob, we pride ourselves on creating exceptional work experiences for our employees – who we affectionately call “Bobbers.”

**Main Deliverables**
– Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and success planning sessions.
– Manage a portfolio of accounts with a focus on renewal and expansion.
– Work closely with our customers with the drive to help them change their workplace and achieve their business goals

### Role & Responsibilities

– Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and success planning sessions
– Work to understand the HR objectives our clients have and how they contribute to the wider business goals. Work to become a trusted advisor within the account to tailor use cases and develop success plans to achieve desired outcomes.
– Manage a portfolio of accounts, partnering with customers to maximise value realisation through strong adoption, engagement, and business impact.
– Work closely with our customers various stakeholders with the drive to help them change their workplace and achieve their individual and business goals
– Become the customer advocate in Hibob, collaborating with our Product, Development, Marketing and Sales teams
– Protect existing revenue streams, identify opportunities and risks.
– Assess client health and develop strategies to mitigate churn
– Meet gross and net retention and CSAT/NPS KPIs through data-driven analysis, planning and execution
– Provide ongoing product enablement for customers across product catalogue
– Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy.
– Stay up to date with evolving HR industry trends, compliance changes, and emerging technologies to proactively guide clients and ensure the platform aligns with modern workforce needs.
– Anticipate customer challenges, issues and barriers before they arise to mitigate risk and add value

### Skills & Experience

– SaaS Account Management or CSM experience, owning an EU book of business with targets on net retention.
– Experience working in B2B (client-facing) role
– Fluent in English
– A passion to learn the products’ functionality, and you’re tech-savvy
– You demonstrate curiosity and practical experience in using AI tools to improve productivity, streamline workflows, uncover insights, and scale impact.
– A desire to work in a fast-paced scale up environment
– A strong work ethic, integrity and desire to succeed
– Executive project management skills and able to communicate effectively across the C-suite
– Experience working with Salesforce & Web-based technologies
– Experience with SFDC, Asana and/or ChurnZero is advantageous
– An HR or HRM background is advantageous

### Benefits
HiBob is a village filled with incredible people, and we’re proud of that. It’s a place where Bobbers can truly be themselves. We’re about fun, dreams, and ambition just as much as we’re about precision, growth, and high performance.

Becoming a Bobber means joining a company that values you as a whole person. You’ll receive competitive compensation, benefits, and pre-IPO equity – alongside all of this:

– Health Insurance for you and your family
– Prepaid meal card per working day
– Monthly Navegante Metropolitano Pass (40€)
– 22 days annual leave plus PT national holidays
– We have a flexible hybrid working model
– Work from home allowance – to get your home office set up!
– 2 Social Impact days per year for volunteering
– Awesome employee referral program – $2,500 for each successful referral with an additional ambassador programme
– Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
– Fun company and team social events (locally and virtually with our global teams)
– Bob balance days – Enjoy an additional day off each quarter

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!
Belonging at HiBob

Our success depends on our people, and we want HiBob to be a workplace where everyone feels a sense of belonging and can thrive. We’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.

We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other protected class.

Please contact us at hiring@hibob.io if you’d like to discuss any adjustments to our process. We want you to bring the best of you.

**Job Description:**

We are now looking for a **Junior Accounts Receivable Accountant** to onboard our GBS. We have positions available both for Coimbra or Lisbon.

**Responsibilities – your mission**

– Performs the administrative tasks of the respective process
– Contributes to the Financial Statements elaboration
– Ensures compliance with the legal regulations, the accounting rules and the internal controls, following the standards and procedures defined by the Group experts and process managers
– Applies financial processes and tools, involving financial flows and transactions according to International Financial Reporting Standards (IFRS)
– Applies specific finance and transactional knowledge in Accounts Receivable process
– Defines the accounting structure and principles for general accounting and other financial and administrative transactions related to Accounts Receivable process and supports the harmonization between the different legal entities of the scope
– Proposes continuous improvement actions on Accounts Receivable process and systems
–

**Detailed tasks**
**In priority**

– Allocate the Incoming payments to the invoices manually or through electronic tools.
– Customer contract analysis and register them in SAP, including data creation and modification.
– Issue commercial delivery invoices, credit notes and advanced payments invoices according to legal, accounting and tax rules.
– Send the invoices to the customer, including additional documentation for the payment by post mail, email or electronic transmission when it is applicable.
– Get and verify external documentation like Airway Bill, Bill of Lading, Transfer of Title, Customer´s certificates, and others.
– Analyze and prepare the debtor’s statement of account.
– Send to the customer reconciliation debt letters monthly.
– Collaborate with business in the customer dunning process attending different debt committees and supplying debts reports.
– Customer bad debt analysis (including documentation), post bad debt provision when appropriate. Customers Write-off postings
– Analysis of Balance Sheet related accounts (Receivables, advanced payments)
– Prepare ageing report and sending it to the Business
– Support to the different audit process
– KPIs elaboration
– Application of internal controls in the transactions’ postings
– Other Reports

​**Requirements**
Profile: Junior accountant ( recent graduates) with Finance/Accounting/Business Admin/ Economic degree or with experience on accounting administrative tasks ( profile without an accounting/finance degree but with experience in accounting administrative tasks)

– Knowledge of accounting field and capacity to implement actions
– Accounting transactions and closing
– Internal Financial Control Standards
– Accounting Systems (SAP), preferable
– Lean principles for process continuous improvement
– Capacity to understand customer mindset and to translate in concrete actions
– IFRS and accounting processes
– Capacity to interact and influence with customers from different locations (US/Europe)
– Understanding of internal controls principles
– English – Advanced Level.
– Other language is a nice to have

**Benefits – what’s in it for you**

– Diverse career opportunities within Airbus European core countries or in other regions around the world.
– A hybrid working model, allowing you to combine onsite and offsite work.
– A motivated and fun crew to grow and build and shape the GBS together.
– An intense and exciting onboarding experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company:**
Airbus Portugal SA

**Employment Type:**
Permanent
——-

**Experience Level:**
Entry Level

**Job Family:**
Transactional Accounting

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Company:
PTJ Fedex Express Portugal, Unip., Lda

Address:
R. Lionesa
Scheduled Weekly Hours:
40

Worker Type:
Regular

Posting Start Date
28-jul.-2026

Posting Close Date:
30-ago.-2026

Job Family:
FXE-EU: Marketing Analyst (ID)

Position Summary:

**Market Intelligence Analyst (Associate/Mid-Level/Senior)**

**Who we are**

FedEx is the world’s largest express transportation company, connecting more than 220 countries and territories and supporting businesses across global markets. Innovation, operational excellence, and customer insight are at the core of how we grow, compete, and create value. As market dynamics evolve, strong intelligence capabilities are critical to helping the business anticipate change, understand competitive threats, and identify new opportunities.

To support this, we are looking for a Market Intelligence Analyst to strengthen our strategic intelligence capability across Europe.

**Role**

As a **Market Intelligence Analyst**, you will play a central role in helping FedEx understand the competitive landscape and broader market environment across the European CEP and freight sectors. The role combines quantitative analysis, market research, and executive storytelling. A significant part of the job will involve tracking market developments, analyzing competitor performance, sizing markets, building forecasts, and translating findings into clear and relevant business updates.

This is a high-impact role for someone who is analytically strong, commercially aware, and comfortable turning complex information into concise insights for decision-makers.

Level depends on the candidate skills and experience.

**What you will do**

You will monitor competitor moves and market developments, including earnings releases, annual reports, external intelligence sources, and broader economic or trade shifts. You will build a clear view of what is happening in the market, what it means for FedEx, and where risks or opportunities may emerge.

You will also support market sizing and forecasting work across the European CEP and freight landscape, helping the business understand the size, shape, and future direction of the market. In addition, the role will contribute to strategic and high-impact projects, including scenario planning, strategy framing, and selected business cases.

**Key responsibilities**

– **Develop market sizing analyses for the European CEP and freight sectors, including segment-level views and growth outlooks.**
– **Re-engineer and improve models, tools, and analytical approaches that strengthen strategic decision-making and communication to senior leadership.**
– Monitor competitor activity and market developments across Europe, including earnings, financial disclosures, industry reports, quarterly and annual market sizing, and other relevant intelligence sources.
– Analyze competitor strategies, market movements, and external signals to identify risks, opportunities, and implications for FedEx.
– Build market forecasts and support proactive scenario planning around macroeconomic shifts, trade changes, and evolving customer demand.
– Prepare regular executive updates and presentations that synthesize intelligence into clear, relevant, and actionable insights.
– Drive the development of competitive intelligence capabilities by improving frameworks, strengthening internal collaboration networks, and connecting with stakeholders across regions and functions.
– Partner with cross-functional stakeholders to ensure intelligence is translated into business action and incorporated into planning discussions.

**What we are looking for**

This role would suit a candidate with strong analytical depth, sound business judgment, and the ability to work comfortably between data, research, and executive communication. The successful candidate should be highly numerate and detail-oriented, but also able to step back, interpret the broader picture, and communicate it in a compelling way.

Experience in competitive intelligence, strategic planning, consulting, or a similar business analysis environment would be highly relevant. Knowledge of transportation, logistics, freight, or parcel markets would be a strong advantage.

**Skills and experience**

– **Excellent PowerPoint and Excel skills; comfortable building presentations for senior and executive audiences.**
– University degree or business school background.
– Around 5 years of relevant professional experience in market intelligence, strategic planning, consulting, business analysis, or a related field.
– Strong analytical skills, with the ability to work confidently with quantitative data and convert it into meaningful business insights.
– Experience monitoring competitors, tracking earnings, assessing market dynamics, and developing strategic recommendations.
– Strong business acumen and general commercial logic, ideally with knowledge of the transportation or logistics industry.
– Ability to conduct structured market research and develop market sizing, forecasting, and scenario-based analyses.
– Strong written and verbal communication skills, with the ability to present clearly and credibly in English.
– Proven ability to lead or contribute to high-impact cross-functional projects.
– Strong planning and organizational skills, with the flexibility to adapt to changing priorities and ambiguous situations.
– Comfortable working across functions, regions, and different levels of seniority in a matrix environment.
– Experience with virtual collaboration tools such as Teams, Planner, or Mural is a plus.
– Prior experience in competitive intelligence, strategic planning, or consulting is particularly valuable.

**Why join us**

This is an opportunity to work on topics that are directly connected to FedEx’s competitive position and long-term direction in Europe. The role offers a strong mix of analysis, strategy, and senior stakeholder exposure, and would suit someone who enjoys combining numbers, research, and business storytelling in a meaningful way.

It is also a role with room to shape and improve how intelligence is built and used across the organization — making it a strong fit for someone who wants both impact and visibility.

*FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all*
***Our Company***
*FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.*
***Our Philosophy***
*The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.*
***Our Culture***
*Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.*

A Salvador Caetano está a recrutar um/a Responsável Após-Venda para acompanhar a operação, coordenar equipas e promover a satisfação e fidelização dos clientes. A função destina-se a profissionais com experiência no setor automóvel, capacidade analítica e facilidade na utilização de ferramentas digitais de apoio ao negócio.

A organização integra as empresas do universo Salvador Caetano dedicadas à distribuição e reparação automóvel em Portugal e Espanha, representando 21 marcas através de mais de 100 pontos de venda e assistência.

Principais responsabilidades

• Acompanhar o desempenho do negócio após-venda;
• Controlar os principais indicadores da operação;
• Monitorizar e analisar os indicadores de desempenho da área;
• Assegurar o funcionamento e a organização das equipas sob a sua responsabilidade;
• Promover a satisfação e fidelização dos clientes;
• Colaborar no desenvolvimento de campanhas de marketing dirigidas ao serviço após-venda;
• Utilizar ferramentas informáticas de apoio à gestão e análise do negócio;
• Gerir prioridades, prazos e diferentes necessidades da operação;
• Adaptar processos e formas de trabalho a novos contextos e desafios.

Perfil procurado

• Experiência em funções de Responsável Após-Venda no setor automóvel;
• Bons conhecimentos de inglês;
• Domínio de ferramentas informáticas e digitais de apoio ao negócio;
• Conhecimentos de Power BI, Microsoft Office, LinkedIn, redes sociais, HTML, Google Analytics, Java e Cognos, valorizados;
• Capacidade de organização e análise;
• Proatividade, autonomia e facilidade de adaptação;
• Capacidade para trabalhar sob pressão;
• Boa gestão do tempo e do stress;
• Espírito de equipa e pensamento crítico;
• Curiosidade e motivação para aprender novas ferramentas.

O que a empresa oferece

• Dia adicional de férias;
• Seguro de saúde;
• Seguro de vida;
• Fundo de pensões;
• Subsídios de apoio a projetos pessoais e familiares;
• Descontos na compra de viaturas representadas pela Salvador Caetano;
• Vantagens na aquisição de produtos e serviços nas áreas de lazer, tecnologia, bem-estar e educação;
• Formação e desenvolvimento contínuo;
• Oportunidades de progressão profissional num grupo com presença nacional e internacional;
• Integração numa equipa dinâmica do setor automóvel.

Candidatura

Os profissionais interessados deverão apresentar a candidatura através do meio indicado pela Salvador Caetano.

A WTW está a recrutar um/a Assistente de Gabinete de Projetos Atuariais para integrar o seu Centro Regional de Serviços, localizado na Rua Barata Salgueiro, em Lisboa. A posição é a tempo inteiro, com horário flexível e possibilidade de trabalho em regime híbrido.

O/A profissional irá integrar a equipa atuarial alemã e desempenhar um papel central na gestão e coordenação dos trabalhos desenvolvidos para os clientes, assegurando a ligação entre estes, as equipas do centro de Lisboa e os atuários na Alemanha.

A WTW é uma empresa internacional de consultoria, corretagem e soluções empresariais. O centro de Lisboa reúne mais de 400 profissionais que prestam apoio a diferentes áreas do grupo, incluindo Pensões, Saúde e Benefícios, Risco Corporativo, Tecnologia e Finanças.

Responsabilidades:

• Assumir a gestão de tarefas e processos recorrentes associados aos projetos atuariais;
• Atuar como principal ponto de contacto para os clientes, assegurando uma comunicação clara e um fluxo de informação eficiente;
• Elaborar e acompanhar os planos de projeto de cada cliente;
• Coordenar os fluxos de trabalho entre os clientes, as equipas de Lisboa e os atuários na Alemanha;
• Utilizar ferramentas de gestão de projetos para acompanhar o progresso, os prazos e os resultados;
• Coordenar a troca de dados e apoiar os clientes durante a preparação da informação necessária;
• Assegurar a faturação correta e atempada dos serviços prestados;
• Manter atualizada a documentação relativa às atividades, processos e projetos de cada cliente;
• Gerir várias tarefas em simultâneo, garantindo o cumprimento das prioridades e dos prazos estabelecidos.

Requisitos:

• Licenciatura em Gestão de Empresas ou área relacionada;
• Domínio oral e escrito de inglês e alemão;
• Excelentes competências de comunicação e relacionamento interpessoal;
• Capacidade para estabelecer e manter relações profissionais com clientes e equipas internacionais;
• Forte capacidade de organização e elevada atenção ao detalhe;
• Capacidade para gerir várias tarefas, definir prioridades e adaptar-se a situações dinâmicas;
• Bons conhecimentos de Microsoft Office, especialmente Excel;
• Atitude proativa e capacidade para tomar iniciativa;
• Capacidade para reconhecer quando é necessário solicitar apoio à equipa.

Oferta:

• Horário de trabalho flexível;
• Possibilidade de trabalho em regime híbrido;
• Sistema remuneratório competitivo e associado ao desempenho;
• Integração numa empresa internacional de consultoria, com clientes de referência;
• Contacto regular com equipas e projetos internacionais;
• Formação especializada e aprendizagem em contexto de trabalho;
• Oportunidades de desenvolvimento e progressão profissional;
• Ambiente de trabalho colaborativo, dinâmico e orientado para a valorização das pessoas;
• Contacto direto com clientes e possibilidade de assumir responsabilidades desde uma fase inicial;
• Participação em eventos corporativos e iniciativas internas da empresa.

Igualdade de oportunidades:

A WTW promove a igualdade de oportunidades no emprego e valoriza uma cultura baseada no foco no cliente, trabalho em equipa, excelência, integridade e respeito.

A Joom está a recrutar Product Managers para integrar as equipas de Customer Services, orientada para clientes B2C, ou Merchant Services, dedicada à experiência dos vendedores B2B. A posição é a tempo inteiro, em modelo híbrido e com base em Lisboa, existindo apoio à mudança para candidatos disponíveis para relocalização.

A Joom é um marketplace internacional de comércio eletrónico que permite a consumidores de diferentes mercados comprar produtos de todo o mundo. A empresa integra o Joom Group, um grupo tecnológico com sede em Lisboa e equipas em Portugal, Letónia, China, Alemanha e Brasil.

Responsabilidades na equipa B2C:

• Gerir e otimizar o funil de conversão dos utilizadores no website, desde as páginas de entrada até ao registo e à primeira compra;
• Identificar e priorizar oportunidades de crescimento ao longo do processo de aquisição;
• Colaborar com as equipas de marketing, pricing e comercial na definição e execução de objetivos de crescimento;
• Conceber, executar e analisar testes A/B;
• Analisar dados para medir resultados e aperfeiçoar iniciativas de produto;
• Utilizar ferramentas de inteligência artificial para acelerar a experimentação e a implementação de soluções;
• Contribuir para o crescimento da Joom nos mercados europeus.

Responsabilidades na equipa B2B:

• Desenvolver uma experiência self-service que reduza a complexidade e a dependência do apoio ao vendedor;
• Analisar as operações de suporte aos vendedores, incluindo os principais tipos de pedidos, custos e causas dos problemas;
• Determinar quais os processos que devem ser automatizados, melhorados ou despriorizados;
• Definir prioridades de produto em colaboração com a equipa de suporte, com base em dados;
• Desenvolver e gerir a plataforma self-service para permitir que os vendedores resolvam autonomamente a maioria das situações;
• Contribuir para a melhoria dos processos de integração de vendedores e publicação de produtos;
• Acompanhar indicadores como a taxa de utilização do self-service e a satisfação dos vendedores.

Requisitos:

• Mais de quatro anos de experiência em gestão de produto, com nível intermédio avançado ou sénior;
• Experiência prática na conceção e análise de experiências ou na avaliação e melhoria integral de processos operacionais;
• Facilidade na utilização de ferramentas de inteligência artificial e soluções no-code para testar e implementar soluções;
• Forte orientação para o impacto e capacidade de definir prioridades;
• Capacidade para tomar decisões e gerir compromissos com base em dados;
• Capacidade para conciliar a estabilidade das operações diárias com a implementação de mudanças;
• Nível de inglês igual ou superior a B2;
• Residência em Lisboa ou disponibilidade para mudança;
• Experiência com produtos operacionais, para integração na equipa B2B.

Será valorizado:

• Experiência com plataformas digitais ou marketplaces;
• Experiência de colaboração com equipas de marketing e aquisição, para integração na equipa B2C;
• Conhecimentos de produtos self-service e processos dirigidos a vendedores, para integração na equipa B2B.

Oferta:

• Apoio integral à mudança para Lisboa, extensível ao agregado familiar;
• Pacote remuneratório composto por salário base e bónus associados ao desempenho;
• Horário flexível e possibilidade de trabalhar remotamente até 52 dias por ano;
• Seguro de saúde com cobertura dentária para o/a colaborador/a e respetivos filhos;
• Subsídio diário de alimentação;
• Pagamento integral das ausências por doença;
• Acesso e licenças para diferentes ferramentas de inteligência artificial;
• Colaboração com equipas internacionais em Portugal, Brasil, Letónia e China;
• Oportunidades de progressão, formação profissional e aprendizagem contínua;
• Cursos de inglês e português;
• Atividades anuais de equipa e sessões de partilha de conhecimentos.