Empregos em Gestão / Administração / Secretariado

Técnica Administrativa Part-Time

Sobre a Função

Procuramos um(a) Técnico(a) Administrativo(a) para integrar uma equipa no setor dos serviços profissionais, prestando suporte administrativo e contribuindo para a organização e eficiência das operações diárias.

Esta é uma oportunidade ideal para quem procura uma posição estável, desafiante e em regime de part-time no Porto.

Sobre a Empresa

A empresa é uma organização de pequena dimensão, reconhecida pela sua abordagem focada em soluções e pela sua contribuição significativa no mercado em que atua.

Principais Responsabilidades

• Garantir a gestão eficiente da documentação administrativa.
• Organizar e manter arquivos e registos atualizados.
• Apoiar na preparação de relatórios e apresentações.
• Gerir correspondência e comunicação interna e externa.
• Coordenar agendas e reuniões, assegurando a respetiva logística.
• Realizar tarefas de apoio ao departamento de Secretariado e Suporte Empresarial.
• Prestar assistência em diversas tarefas administrativas, sempre que necessário.

Perfil Pretendido

• Formação académica relevante em Gestão, Administração ou área similar.
• Conhecimentos sólidos de ferramentas informáticas, especialmente Microsoft Office.
• Boa capacidade de organização e atenção ao detalhe.
• Boa comunicação verbal e escrita em português.
• Capacidade para trabalhar de forma autónoma e cumprir prazos definidos.

Oferta

• Contrato permanente numa empresa consolidada no setor dos serviços profissionais.
• Ambiente de trabalho estruturado e colaborativo no Porto.
• Regime de part-time, com horário flexível.
• Possibilidade de conciliar melhor a vida profissional e pessoal.

About the Role

We are looking for an organized and proactive Executive Assistant to support the organization’s leadership team with a range of administrative and coordination tasks.

In this role, you will help manage schedules, coordinate communications, arrange travel, and support event planning when needed. The ideal candidate is detail-oriented, reliable, and comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate and schedule calendar appointments.
• Manage incoming and outgoing communications.
• Arrange and schedule travel when required.
• Support the planning and coordination of events.
• Assist leadership with administrative tasks and day-to-day organization.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks while staying organized.
• Good communication and coordination skills.
• Availability to travel when required.

About Allianz Services Portugal

Allianz Services Portugal is looking for a Team Leader / Supervisor to manage and support the daily activities of agents and the overall operation.

This role focuses on team monitoring and development, effective communication, performance management, coaching, feedback, and Personal Development Plans. The goal is to improve both individual and operational performance while supporting the achievement of service level objectives.

With strong operational knowledge, the Supervisor will act as a key point of support for the team, helping with operational questions, requests, and interaction with other departments.

Responsibilities

• Achieve the objectives agreed with stakeholders.
• Control and manage team performance.
• Proactively identify opportunities and implement process improvement actions.
• Monitor the quality of agents’ phone calls.
• Identify frequent errors and areas for improvement.
• Evaluate daily statistics, including idle time, login time, and daily KPIs, to maximize productivity.
• Conduct assessment and development sessions with agents.
• Handle different situations raised by agents and hold regular team meetings.
• Create Individual Development Plans and training actions.
• Ensure the application of policies, operating standards, and procedures related to data protection.
• Provide the necessary materials and resources to ensure compliance with Information Security policies.
• Report and investigate Information Security incidents, including policy violations and exceptions.
• Ensure that, after contract termination, all computer equipment used by the agent is returned and that IT access deactivation is requested.
• Ensure that access to internal data and information is limited to what is strictly necessary for the role.
• Review employee access levels when responsibilities or positions change, ensuring they do not keep inadequate or unnecessary access.
• Monitor customer processes and complaints.
• Handle agent requests.
• Build strong relationships with clients and stakeholders.
• Communicate effectively to understand customer needs and expectations.

Profile

Technical Background

• 12th grade education is mandatory.
• Degree is desirable.
• Knowledge of statistical analysis.
• Knowledge of management tools is desirable.
• Knowledge of Microsoft Office and Power BI.
• Experience in a Contact Center environment, inbound or outbound.
• Previous experience in Insurance, Travel Assistance, or Claims is preferred.

Soft Skills

• Good interpersonal skills and ability to work as part of a team.
• Ability to participate, collaborate, and contribute to team projects.
• Strong verbal and written communication skills.
• Strong interpretation and argumentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Fluency in Portuguese.
• Knowledge of English.
• Good ability to work under pressure.
• Interest or experience in data analysis, Microsoft Copilot, and ChatGPT.

Position Details

• Area: Operations
• Level: Professional
• Position: Non-Executive
• Company: Allianz Services
• Schedule: Full-Time
• Contract: Permanent
• Reference: 99909

About Allianz

Allianz Group is one of the most trusted insurance and asset management companies in the world.

Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and for the world around us.

Diversity and Inclusion

At Allianz, we stand for unity. We believe that a united world is a more prosperous world, and we are committed to consistently advocating for equal opportunities for all.

The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.

We welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Additional Note

Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’s company culture.

One way to support this is through regular rotation of Allianz employees across functions, Allianz entities, and geographies. Allianz therefore expects employees to have general openness and strong motivation to regularly change positions and gain experience across Allianz Group.

Great to have you on board. Let’s care for tomorrow.

Assistente de Gerência

Sobre a McDonald’s

Na McDonald’s, cada turno é uma oportunidade para liderar, aprender e fazer acontecer.

Procuramos alguém que goste de estar no centro da ação, que saiba motivar equipas e garantir que cada cliente sai com um sorriso. Se tens energia, espírito de liderança e vontade de crescer, este pode ser o teu próximo passo.

A McDonald’s está presente em Portugal há mais de 30 anos, com o propósito de servir as comunidades locais. Com mais de 200 restaurantes no país, 90% deles geridos por franquiados locais, e mais de 12.000 colaboradores, continuamos a proporcionar bons e deliciosos momentos todos os dias.

Atualmente, a McDonald’s está a recrutar um(a) Assistente de Gerência para integrar as equipas dos restaurantes da Póvoa de Varzim e Vila do Conde Porto Fashion Outlet.

Descrição da Função

• Coordenar e acompanhar as tarefas de gestão diária do restaurante.
• Garantir o cumprimento das normas de HACCP.
• Gerir pessoas, produtos e equipamentos de acordo com os valores da McDonald’s.
• Gerir turnos, assegurando a melhor experiência para colaboradores e clientes.
• Promover comportamentos alinhados com os valores da McDonald’s: Servir, Inclusão, Integridade, Comunidade e Família.

Perfil Pretendido

• Habilitações mínimas ao nível do 12.º ano.
• Valorizamos formação superior em Gestão, Engenharia Alimentar ou áreas afins.
• Frequência atual do ensino superior ou formação superior concluída.
• Formação e/ou experiência profissional em funções de gestão de equipas, preferencialmente nas áreas da restauração, retalho ou distribuição.
• Gosto e aptidão para trabalhar em equipa.
• Facilidade de adaptação a contextos novos e diferentes.
• Capacidade de liderança, proatividade e autonomia.
• Forte capacidade de tomada de decisão, adaptação e resiliência.

O Que Oferecemos

• Formação inicial e contínua.
• Seguro de saúde.
• Programa de bolsas de estudo.
• Possibilidade de desenvolver uma carreira profissional numa empresa multinacional de referência.
• Parcerias com entidades externas.
• Prémios alinhados com os objetivos do restaurante.
• Contrato sem termo e estabilidade numa marca global de referência.
• Oportunidades de desenvolvimento pessoal e profissional.

Candidatura

Se tens interesse nesta oportunidade e cumpres os requisitos necessários para a função, envia a tua candidatura.

Antes de submeter a candidatura, deves consultar a Política de Privacidade da McDonald’s Portugal, disponível em: https://www.mcdonalds.pt/responsabilidade-social/as-nossas-pessoas/empowerment-e-desenvolvimento/candidatura-online

Mid-Market Account Executive

About Revolut

People deserve more from their money: more visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver exactly that.

Our powerful range of products, including spending, saving, investing, exchanging, travelling, and more, helps more than 75 million customers get more from their money every day.

As we continue our fast-paced growth, two things remain essential to our success: our people and our culture. In recognition of our outstanding employee experience, we have been certified as a Great Place to Work™.

Today, we have more than 13,000 people working around the world, both from our offices and remotely, helping us achieve our mission. We are looking for more brilliant people to join us — people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the Role

Our Sales team drives customer growth around the world. From prospecting to acquisition and activation, the team owns its market segments, solves complex problems, and helps more customers discover the value of Revolut through a sharp, solution-oriented approach.

We are looking for a Mid-Market Account Executive who is people-focused and skilled at identifying prospective mid-market customers.

With detailed knowledge of our full product suite, you will match customers with the best plan for their needs, helping them adopt new features and increase their usage of existing ones.

If you are motivated, enjoy a challenge, and act with integrity at all times, we would love to hear from you.

What You Will Be Doing

• Activating new customers in the mid-market segment.
• Prospecting mid-market accounts by identifying high-potential customers based on key indicators, such as annual turnover, number of employees, and business activity.
• Conducting discovery and qualification to assess customer needs and potential during the sign-up process, while providing support and guidance.
• Collaborating with Product Sales Executives to deepen customer relationships by sharing relevant insights and identifying cross-sell opportunities where appropriate.
• Helping maintain a strong product feedback loop by sharing customer insights with internal teams.

What You Will Need

• Fluency in English and Portuguese.
• 1+ years of experience as a Sales or Business Development Representative.
• 3+ years of experience as an Account Executive managing the full sales cycle.
• A proven track record of closing high-value deals with medium to long sales cycles.
• Strong prospecting skills, with the ability to generate leads and identify new business opportunities.
• Experience in fast-paced tech environments, ideally within fintech.
• Basic knowledge of local competitors.
• Excellent relationship-building skills, with the ability to engage multiple senior decision-makers, ideally including C-suite contacts such as CFOs, Heads of Treasury, and Finance leaders.
• Strong communication skills, with the ability to clearly explain product capabilities and match them to the needs of large customers.
• The ability to collaborate cross-functionally with teams such as Product and Support.

Nice to Have

• Fluency in other languages.
• Experience selling financial products and features.
• Experience using Salesforce.

Diversity and Inclusion

Building a global financial super app is not enough. Our people are a priority, and that is why, in 2021, we launched our inaugural Diversity and Inclusion Framework, designed to help us thrive and grow every day.

We are not doing this only because it is the right thing to do. We are doing it because we know that seeking out diverse talent and creating an inclusive workplace helps us build exceptional, innovative products and services for our customers.

We encourage applications from people with diverse backgrounds and experiences to join our multicultural, hard-working team.

Important Notice for Candidates

Job scams are on the rise. Please keep the following guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels.
• Revolut does not use third-party services or platforms for recruitment.
• Always check that communications are sent from an official Revolut email address using the @revolut.com domain.
• Revolut will never ask for payment or personal financial information during the hiring process.
• If anyone asks you for payment or personal financial information, it is a scam and should be reported immediately.

Candidate Declaration

By submitting this application, I confirm that all information provided by me in this application for employment, and in any additional documents attached, is true to the best of my knowledge. I also confirm that I have not wilfully suppressed any material fact and have disclosed any previous employment with Revolut, where applicable.

I understand that if any information provided by me in this application is false or incorrect, my application may be rejected, any offer of employment may be withdrawn, or my employment with Revolut may be terminated summarily or I may be dismissed.

By submitting this application, I agree that my personal data will be processed in accordance with Revolut’s Candidate Privacy Notice.

Purpose & Overall Relevance for the Organization:

Provide guidance on Source To Pay processes and policies, including standard helpdesk and service support activities for internal customers and suppliers and continuous improvement within Source To Pay operations.

Key Responsibilities:

• Provide guidance for internal customers on GBS.NTP processes and policies and resolve queries for internal customers
• Facilitate efficient use of the Source To Pay system (Ariba Guided Buying)
• Strive for compliance to Source To Pay policie
• Perform quality checks on Purchase requests
• Review open items and support reconciliation between supplier accounts and the supplier statements, request missing documents and potential reimbursement
• Conduct research for existing tickets
• Resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times
• Identify potential problems and/ or delays in resolution and notify internal customer
• Maintain workflows and close tickets once resolved
• Drive continuous improvement in Source To Pay operations developing ideas and recommendations based on the most common issues
Knowledge, Skills and Abilities:

• Understanding of Source To Pay processes
• Action oriented and solution minded team player with high degree of self-management
• Proficiency in MS Office
• Fluent in English, spoken and written
• Fluency in other languages is considered a plus (e. g.: French, Italian, Spanish)
Requisite Education and Experience / Minimum Qualifications:

• Preferably graduate with an Economic oriented degree
• Experience in helpdesk activities would be considered an asset

A Direção de Sales promove a liderança dos serviços de eletrónica, eletrodomésticos e todos os serviços para casa, contribuindo para a fidelização dos clientes e para a diferenciação da proposta de valor da empresa.

O teu dia-a-dia:

Supervisionar a equipa e o trabalho da área
Assegurar a satisfação e fidelização do cliente
Supervisionar as ações e processos da Worten Resolve
Executar a análise de indicadores da área
Garantir o bom funcionamento da loja, assegurando todos os processos que lhe são inerentes.

O que procuramos:

Licenciatura (Preferencial)
Experiência na área e em Gestão de Equipas (preferencial)
Gosto pela área de tecnologias
Conhecimentos técnicos de reparação de telecomunicações e/ou informática
Capacidade de diagnosticar, interpretar e reparar anomalias de funcionamento
Foco em vendas e resultados
Orientação para a satisfação do cliente
Conhecimentos sólidos de Informática.

O que oferecemos:

Remuneração fixa + variável associada ao desempenho na função;
Plano de incentivos através de sistema gamificado;
Atribuição de telemóvel e pacote de comunicações após efetivação;
Seguro de viagem;
Seguro de vida e de saúde após efetivação;
Práticas de Diversidade e Inclusão com foco na Proteção da Parentalidade, Igualdade de Género, Integração de Pessoas com deficiência e Equilíbrio Entre a Vida Pessoal e Profissional;
Práticas que te ajudem a equilibrar a tua vida pessoal e profissional, nomeadamente 2 dias de férias extra, incentivo aos estudos, flexibilidade de horário dependendo da função, entre outras;
Oportunidades de crescimento através de Formação inicial e contínua adequada às tuas necessidades e objetivos;
Vantagens todo o ano em diversas áreas e parceiros.

Como é Ser Técnico de Apoio à Gestão?

– Apoia as atividades de gestão e controlo operacional do grupo, garantindo a consistência, precisão e fiabilidade das informações financeiras e operacionais
– Participa nos processos de orçamentação, previsão e planeamento financeiro
– Acompanha o desempenho industrial, incluindo custos de produção, margens, eficiência, desvios e investimentos (CAPEX)
– Apoia a implementação e melhoria contínua de painéis de gestão e modelos analíticos, com especial ênfase no Power BI e no IBM Cognos – Contribui para a digitalização e automatização dos processos de reporte e controlo
– Elabora análises de desempenho empresarial, identificando riscos, oportunidades e recomendações de melhoria
– Apoia a articulação entre as áreas Financeira, Operações e Produção, promovendo uma visão integrada do negócio
– Colabora em iniciativas estratégicas, tais como investimentos, programas de eficiência e projetos de transformação
– Garante o acompanhamento de indicadores de gestão e a preparação de informação de suporte à Direção

O que oferecemos:

– Seguro de Saúde
– Atribuição de subsídios de apoio aos projetos de vida pessoal e familiar
– Acesso a serviços de saúde e bem-estar no local de trabalho
– Dia extra de férias
– Descontos na compra de viaturas representadas pela Salvador Caetano
– Vantagens na aquisição de produtos/serviços em diversas áreas (lazer, tecnologia, bem-estar, educação…)
– Fundo de pensões
– Seguro de vida
– Formação e desenvolvimento contínuo
– Oportunidades de progressão na carreira
– Contacto com a natureza através do Bosque Ser Caetano
– Integração no maior grupo automóvel português

O que valorizamos:

– Licenciatura em Gestão, Finanças ou Economia
– Mínimo de 5 de experiência em controlo de gestão
– Histórico comprovado em estruturas de grupo ou com múltiplas entidades
– Experiência prática com o Power BI e conhecimentos aprofundados do IBM Cognos
– Interesse e experiência em transformação digital, automatização de relatórios e ferramentas de análise avançada
– Sólida experiência em contabilidade de custos
– A fluência em inglês é obrigatória

Na Salvador Caetano ajudamos as Pessoas a moverem-se.