Empregos em Lisboa

About Allianz Services Portugal

Allianz Services Portugal is looking for a Team Leader / Supervisor to manage and support the daily activities of agents and the overall operation.

This role focuses on team monitoring and development, effective communication, performance management, coaching, feedback, and Personal Development Plans. The goal is to improve both individual and operational performance while supporting the achievement of service level objectives.

With strong operational knowledge, the Supervisor will act as a key point of support for the team, helping with operational questions, requests, and interaction with other departments.

Responsibilities

• Achieve the objectives agreed with stakeholders.
• Control and manage team performance.
• Proactively identify opportunities and implement process improvement actions.
• Monitor the quality of agents’ phone calls.
• Identify frequent errors and areas for improvement.
• Evaluate daily statistics, including idle time, login time, and daily KPIs, to maximize productivity.
• Conduct assessment and development sessions with agents.
• Handle different situations raised by agents and hold regular team meetings.
• Create Individual Development Plans and training actions.
• Ensure the application of policies, operating standards, and procedures related to data protection.
• Provide the necessary materials and resources to ensure compliance with Information Security policies.
• Report and investigate Information Security incidents, including policy violations and exceptions.
• Ensure that, after contract termination, all computer equipment used by the agent is returned and that IT access deactivation is requested.
• Ensure that access to internal data and information is limited to what is strictly necessary for the role.
• Review employee access levels when responsibilities or positions change, ensuring they do not keep inadequate or unnecessary access.
• Monitor customer processes and complaints.
• Handle agent requests.
• Build strong relationships with clients and stakeholders.
• Communicate effectively to understand customer needs and expectations.

Profile

Technical Background

• 12th grade education is mandatory.
• Degree is desirable.
• Knowledge of statistical analysis.
• Knowledge of management tools is desirable.
• Knowledge of Microsoft Office and Power BI.
• Experience in a Contact Center environment, inbound or outbound.
• Previous experience in Insurance, Travel Assistance, or Claims is preferred.

Soft Skills

• Good interpersonal skills and ability to work as part of a team.
• Ability to participate, collaborate, and contribute to team projects.
• Strong verbal and written communication skills.
• Strong interpretation and argumentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Fluency in Portuguese.
• Knowledge of English.
• Good ability to work under pressure.
• Interest or experience in data analysis, Microsoft Copilot, and ChatGPT.

Position Details

• Area: Operations
• Level: Professional
• Position: Non-Executive
• Company: Allianz Services
• Schedule: Full-Time
• Contract: Permanent
• Reference: 99909

About Allianz

Allianz Group is one of the most trusted insurance and asset management companies in the world.

Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and for the world around us.

Diversity and Inclusion

At Allianz, we stand for unity. We believe that a united world is a more prosperous world, and we are committed to consistently advocating for equal opportunities for all.

The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.

We welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Additional Note

Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’s company culture.

One way to support this is through regular rotation of Allianz employees across functions, Allianz entities, and geographies. Allianz therefore expects employees to have general openness and strong motivation to regularly change positions and gain experience across Allianz Group.

Great to have you on board. Let’s care for tomorrow.

Mid-Market Account Executive

About Revolut

People deserve more from their money: more visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver exactly that.

Our powerful range of products, including spending, saving, investing, exchanging, travelling, and more, helps more than 75 million customers get more from their money every day.

As we continue our fast-paced growth, two things remain essential to our success: our people and our culture. In recognition of our outstanding employee experience, we have been certified as a Great Place to Work™.

Today, we have more than 13,000 people working around the world, both from our offices and remotely, helping us achieve our mission. We are looking for more brilliant people to join us — people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the Role

Our Sales team drives customer growth around the world. From prospecting to acquisition and activation, the team owns its market segments, solves complex problems, and helps more customers discover the value of Revolut through a sharp, solution-oriented approach.

We are looking for a Mid-Market Account Executive who is people-focused and skilled at identifying prospective mid-market customers.

With detailed knowledge of our full product suite, you will match customers with the best plan for their needs, helping them adopt new features and increase their usage of existing ones.

If you are motivated, enjoy a challenge, and act with integrity at all times, we would love to hear from you.

What You Will Be Doing

• Activating new customers in the mid-market segment.
• Prospecting mid-market accounts by identifying high-potential customers based on key indicators, such as annual turnover, number of employees, and business activity.
• Conducting discovery and qualification to assess customer needs and potential during the sign-up process, while providing support and guidance.
• Collaborating with Product Sales Executives to deepen customer relationships by sharing relevant insights and identifying cross-sell opportunities where appropriate.
• Helping maintain a strong product feedback loop by sharing customer insights with internal teams.

What You Will Need

• Fluency in English and Portuguese.
• 1+ years of experience as a Sales or Business Development Representative.
• 3+ years of experience as an Account Executive managing the full sales cycle.
• A proven track record of closing high-value deals with medium to long sales cycles.
• Strong prospecting skills, with the ability to generate leads and identify new business opportunities.
• Experience in fast-paced tech environments, ideally within fintech.
• Basic knowledge of local competitors.
• Excellent relationship-building skills, with the ability to engage multiple senior decision-makers, ideally including C-suite contacts such as CFOs, Heads of Treasury, and Finance leaders.
• Strong communication skills, with the ability to clearly explain product capabilities and match them to the needs of large customers.
• The ability to collaborate cross-functionally with teams such as Product and Support.

Nice to Have

• Fluency in other languages.
• Experience selling financial products and features.
• Experience using Salesforce.

Diversity and Inclusion

Building a global financial super app is not enough. Our people are a priority, and that is why, in 2021, we launched our inaugural Diversity and Inclusion Framework, designed to help us thrive and grow every day.

We are not doing this only because it is the right thing to do. We are doing it because we know that seeking out diverse talent and creating an inclusive workplace helps us build exceptional, innovative products and services for our customers.

We encourage applications from people with diverse backgrounds and experiences to join our multicultural, hard-working team.

Important Notice for Candidates

Job scams are on the rise. Please keep the following guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels.
• Revolut does not use third-party services or platforms for recruitment.
• Always check that communications are sent from an official Revolut email address using the @revolut.com domain.
• Revolut will never ask for payment or personal financial information during the hiring process.
• If anyone asks you for payment or personal financial information, it is a scam and should be reported immediately.

Candidate Declaration

By submitting this application, I confirm that all information provided by me in this application for employment, and in any additional documents attached, is true to the best of my knowledge. I also confirm that I have not wilfully suppressed any material fact and have disclosed any previous employment with Revolut, where applicable.

I understand that if any information provided by me in this application is false or incorrect, my application may be rejected, any offer of employment may be withdrawn, or my employment with Revolut may be terminated summarily or I may be dismissed.

By submitting this application, I agree that my personal data will be processed in accordance with Revolut’s Candidate Privacy Notice.

Regional HR Lead

We believe in a world where growth can thrive across borders and cultures. Our mission is to support companies on their global journey by providing the services and technology they need to manage talent internationally, while delivering a truly human experience.

As an Employer of Record provider, we offer the HR and compliance infrastructure companies need to expand into new markets with confidence. We take care of the complex operational work behind the scenes, allowing our clients to focus on the strategies that drive their success.

We are For People, By People.

The future of work is borderless, and so are we. Our teams are based around the world, including the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values to us, they are part of who we are.

We are also committed to creating a positive impact. Through our Environmental, Social, and Governance impact initiative, we work to reduce our environmental footprint and promote social responsibility. Our impact program is central to our culture and vision, with a focus on employee wellness, diversity, charitable work, and ethical corporate governance.

If you are interested in joining a people-centric, global organization, we would love to hear from you.

About the Role

We are looking for an experienced and strategic Regional HR Lead to support our clients across multiple countries in Europe.

This role will oversee day-to-day HR operations across the assigned region, with responsibility for service delivery performance, escalations, compliance, risk management, and continuous improvement. You will help ensure that employees and managers receive timely, accurate, compliant, and high-quality HR support.

The ideal candidate will combine strong HR expertise with excellent people skills, customer service focus, and a continuous improvement mindset. You will work closely with internal teams, including HR, Payroll, Shared Services, Legal, and Finance, as well as external vendors, to deliver consistent and scalable HR service delivery.

This is a hands-on individual contributor role, suited to someone who can confidently resolve complex issues while helping to standardize processes across different jurisdictions.

Key Responsibilities

Regional HR Service Delivery

• Oversee and support end-to-end HR service delivery across assigned countries, ensuring alignment with SLAs, service catalogues, and the agreed operating model.
• Ensure HR cases and employee lifecycle actions are supported by documented approvals, audit trails, and accurate system records.
• Monitor and enforce case management standards, including response times, resolution timelines, and escalation protocols.

Escalation Management

• Act as the primary escalation point for complex, sensitive, or high-risk HR matters.
• Engage directly with worksite employees and clients to investigate issues, provide guidance, and communicate resolutions.
• Ensure all escalations are fully documented, including facts, analysis, decision rationale, actions taken, and final outcomes.

Regional Compliance and Risk Management

• Drive compliance with country-specific employment laws, statutory requirements, and internal HR policies across the region.
• Validate that HR lifecycle activities, including hires, changes, and terminations, are completed in line with local regulations and contractual obligations.
• Support internal and external audit readiness by maintaining accurate documentation and providing clear explanations of decisions and processes.

Team Mentorship and Capability Building

• Mentor Employee Relationship Consultants, ensuring clarity around roles, responsibilities, and expectations.
• Allocate and manage workload to support balanced case distribution, SLA adherence, and timely case resolution.

Operational Excellence and Process Improvement

• Standardize HR processes across countries by defining and enforcing consistent workflows, controls, and documentation requirements.
• Identify and implement process improvements to reduce variability, increase efficiency, and minimize risk.
• Drive the adoption of automation, self-service tools, and workflow optimization in partnership with internal teams.

Cross-Functional Collaboration

• Partner with Shared Services teams to ensure proper intake, triage, and escalation of HR cases.
• Collaborate with Payroll, Benefits, Legal, and Finance teams to ensure accurate and compliant execution of HR processes.
• Act as a key point of contact for worksite employees and clients on complex HR matters requiring advanced support.

Vendor and Stakeholder Management

• Support relationships with regional vendors, including benefits providers and local partners where applicable.
• Monitor vendor performance against SLAs, accuracy standards, and compliance requirements.

Documentation and Audit Readiness

• Ensure all HR processes are supported by current SOPs, knowledge articles, and control documentation.
• Maintain audit-ready records for HR cases, lifecycle actions, and compliance activities.

Qualifications and Experience

Required

• 7+ years of experience in HR operations or HR service delivery, including multi-country scope.
• Experience supporting HR operations across Armenia, Austria, Bulgaria, the Czech Republic, Estonia, France, Georgia, Hungary, Latvia, Lithuania, Moldova, Poland, Romania, Serbia, Slovakia, Slovenia, and Ukraine.
• Demonstrated experience leading HR service delivery teams and managing escalations.
• Strong knowledge of regional employment laws and HR compliance requirements.
• Proven experience managing case operations with defined KPIs and SLAs.
• Experience working in a matrixed, cross-functional environment.
• Bachelor’s degree in Business, Human Resources, or a related field, or equivalent professional experience.
• Fluency in English. Additional regional languages are preferred.

Preferred

• Experience in shared services, Employer of Record, or global HR operating models.
• Familiarity with HRIS and case management platforms such as ServiceNow, Workday, Zendesk, or Salesforce.
• Experience leading HR transformation, automation, or system implementation projects.
• Professional certification such as CIPD, SHRM, PHR, or SPHR.

What We Offer

• The opportunity to work with purpose, helping companies simplify global expansion across borders and cultures.
• A diverse and inclusive working environment.
• Country-specific benefits.
• Flexible PTO.
• Your birthday off.
• A volunteer day to give back to an organization of your choice.
• A generous parental leave program.
• Growth and development opportunities, including access to a leading learning content provider.
• The opportunity to challenge yourself in a high-performing organization and end each day knowing your work has made an impact.

Additional Information

This position description may not include every duty, responsibility, or skill required for the role. It is intended to outline the main aspects of the position. Additional duties or skills may be required.

Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Atlas HXM is committed to equal employment opportunity for all employees and to providing a work environment free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.We are in search of a Senior Financial Analyst to join our innovative team as our new #bloqstar. In this role, you’ll play a crucial role in our finance team, leveraging analytical skills and digital proficiency to streamline processes and enhance financial decision-making.

What you’ll be doing:

• Conduct in-depth analysis of various revenue streams (sales, deployments, maintenance) exploring different variations and scenarios;
• Lead efforts in organizing and structuring financial data for optimal analysis and reporting and collaborate with different stakeholders on managing these processes (salaries, expenses, general accounting);
• Automate and simplify billing flows to improve accuracy, completeness and speed in financial transaction, in cooperation with other departments (logistics, D&M, sales) and external partners;
• Develop financial dashboards to provide real-time insights for informed decision-making in ERP;
• Take ownership in processes within the ERP and propose improvements to streamline efficiency and agility;
• Analyze and assess costs to identify opportunities for optimization and cost-saving measures, collaborate with controlling;
• Play a crucial role in cash flow analysis, providing insights and recommendations for strategic financial planning;
• Be engaged in treasury functions (e.g., payments, confirming, factoring, bank relationships, etc.)

What you’ll bring to the table:

• Minimum of 4 years of experience in Finance;
• Previous experience working in Treasury and Banking functions is highly beneficial;
• Strong analytical abilities to perform different variations and scenarios related to revenue streams and cost analysis;
• Strong proficiency in Microsoft Excel, including PivotTables, to support data-driven decision making;
• Proficiency in digital tools and a keen interest in leveraging technology to enhance financial processes;
• Effective communication skills to collaborate with senior team members and present financial insights;
• Basic knowledge of the accounting and finance function in companies (e.g., bookkeeping, VAT, payments, invoicing);
• A proactive and solution-oriented approach to address challenges and optimize financial operations;
• Fluent in English and Portuguese, other languages would be a plus.
• It would be great if you would also have:Familiarity with ERP systems (Odoo) and the ability to expedite their implementation from a financial perspective.

Why join us?

• The opportunity to join our Finance team and play a pivotal role in contributing to innovative solutions that redefine Bloq.it revolution in the smart locker industry;
• The chance to shape the future of last-mile delivery with cutting-edge solutions;
• The satisfaction of working on a product that delivers real-world impact: sustainability, affordability, and innovation;
• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
• Competitive salary and flexible benefits package, tailored to your experience and skills;
• Eligibility for performance-based bonus, tied to your results and designed to reward your impact;
• Work how you work best – we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced;
• Portuguese Health Insurance including mental health;
• Flexible Sports and Wellness membership covering multiple gyms and studios;
• Unlimited days off (subject to manager approval).

Ready to join the revolution?

Viva a tod#s, espero que esta mensagem vos encontre bem!
Não queremos empregados, queremos parceiros para prosperarmos juntos!
De modo que Precisamos de PARCEIROS para exercer a função de Empregada / o de Balcão
Somos a maior Marca de Iogurtes gelados no mundo, e continuamos a crescer, caso queiras crescer connosco envia o teu Currículo pelo WHATSAPP, por favor!
(Só serão consideradas as candidaturas enviadas pelo whatsapp, não precisas ligar, primeiro envia o teu CV)
Pré-requisitos:
* Experiência e Paixão a trabalhar com pessoas (acreditar que sorrir e sentir que os clientes são bem vindos)
* Local base de trabalho – No centro comercial UBBO AMADORA
* Princípios e Valores alinhados com a missão da empresa [ÉTICA, RESPEITO, QUALIDADE & RESPONSABILIDADE]
* ORIENTAÇÃO PARA CLIENTE
* TER OUSADIA PARA FAZER VENDA SUGERIDA (Ser extrovertid#, curios# e Atitude positiva)
Horários & Benefícios
* Horários disponíveis e flexíveis
– FAZEM ENTRE 4H a 8H POR DIA
– HORARIO DE FUNCIONAMENTO DA LOJA – ENTRE AS 10H E AS 24h
– DE 4f a DOMINGO (30h por semana) com contrato de trabalho desde o primeiro dia de trabalho
ordenado mensal para 30h de trabalho por semana é = 1026€ Bruto
* Oportunidades de Crescimento rápido
Mais valias da candidatura, se tiver conhecimentos e competências humanas em:
– Auto Liderança em contextos de alta pressão e volume de trabalho
* OUSADIA GENUÍNA para fazer vendas sugeridas a TODOS os nossos clientes
– Comunicação eficaz e assertiva
– Criatividade e experiência para propor novos processos de trabalho que aumentem a produtividade
Por favor, envia o teu CV para o whatsapp
Obrigado e até já

Precisa-se colaboradora interna, durante a semana ou ao fim de semana, para prestar cuidados a pessoas idosas em Lisboa.

Em caso de interesse, por favor contactar por telefone.
(urgente)

Descrição do emprego A Interdomicilio, especializada em serviços ao domicílio, está a recrutar ajudante familiar (M/F) para Apoio Domiciliário a idosa de cadeira de rodas.Sábado e Domingo das 10h às 14h, em regime externo.Acompanhamento, vigilância, supervisão, higiene, tratamento de roupa, supervisão de refeições e administração da medicação prescrita. Requisitos – Experiência em cuidados a idosos (semi e totalmente dependentes)- Experiência em tarefas domésticas (limpeza, engomar, cozinhar)- Referências profissionais- Documento válido em Portugal Horário Sábado e Domingo das 10h às 14h Cuidados a Idosos | Internas

O Grupo SomaFuture é um grupo empresarial com atuação integrada nas áreas da construção, arquitetura, imobiliário, seguros e gestão de condomínios.

Com 5 empresas especializadas e uma equipa com mais de 300 colaboradores, desenvolvemos projetos de forma completa, desde a fase de projeto até à entrega final.

Estamos a reforçar a nossa equipa e procuramos Orçamentista de Construção para integrar um grupo sólido, em crescimento e com projetos desafiantes.

Responsabilidades:

Apoio na implementação da estratégia comercial, nomeadamente:
Identificação de oportunidades;
Elaboração de orçamentos;
Entrega de propostas e consulta a fornecedores.

Competências:

Licenciatura e/ou Mestrado em Engenharia Civil;
Inscrição na Ordem dos Engenheiros;
Capacidade de trabalho em equipa;
Experiência em CCS e Excel;
Disponibilidade Imediata.

Oferecemos:

Integração em equipa dinâmica e polivalente;
Contrato de Trabalho;
Subsídio de Almoço;
Seguro de Saúde;
Remuneração de acordo com a experiência comprovada.

Candidata-te através do LinkedIn ou envia o teu CV por email.