Empregos em Porto

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world's best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

MARKETING

The Marketing team is data-driven and results-oriented, focused on achieving measurable outcomes across all digital advertising and marketing channels. Growth is a key performance indicator, and they constantly optimize for return on ad spend.

PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE

This is an exciting role for a skilled and experienced Senior Data Analyst to drive data-driven decision-making across the organization. This role will focus on experimentation, measurement, and delivering actionable insights to optimize performance and enhance business outcomes.

WHAT YOU'LL DO

• Design, execute, and optimize experiments across paid marketing channels, leveraging data-driven methodologies to increase ROAS.
• Continuously refine experimentation frameworks to identify growth opportunities and enhance performance.
• Proactively identify opportunities to automate reporting processes, improve efficiency, and reduce manual effort.
• Integrate and analyse data from diverse internal and external sources to uncover acquisition, retention, and optimization opportunities for paid marketing channels.
• Provide actionable recommendations to improve campaign effectiveness.
• Effectively communicate insights, analyses, and recommendations to stakeholders at all levels, from marketing teams to senior leadership.
• Build and implement statistical models to forecast demand, measure sales incrementality, and assess the impact of key marketing initiatives.
• Leverage advanced analytical techniques to enhance decision-making and drive strategy.
• Stay updated on industry trends, new analytical tools, and marketing technologies.
• Apply this knowledge to improve existing processes, adopt innovative solutions, and maintain a competitive edge
WHO ARE YOU

• A professional with 3+ years of experience in a data role, preferably in an internet company;
• Strong analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success;
• Expert in SQL. BigQuery experience is a plus;
• Familiar with data visualisation tools such as Looker, Tableau, Google Analytics, Data Studio, PowerBI or Microstrategy;
• Degree educated. A quantitative field is considered a bonus;
• Advanced Excel knowledge;
• Advanced in English, both written and oral;
• Excellent written and oral communication;
• Using R or Python for statistical modelling is a plus;
• Experience in Digital Marketing and Retention Analytics is a plus;
• Curious about learning and applying data science to solve business problems
REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• Flexible work environment- Hybrid Model (3 days a week from the office, 2 days from home)
EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER

• EQUAL OPPORTUNITIES STATEMENT- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
• SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

Purpose & Overall Relevance for the Organization:

Provide guidance on Source To Pay processes and policies, including standard helpdesk and service support activities for internal customers and suppliers and continuous improvement within Source To Pay operations.

Key Responsibilities:

• Provide guidance for internal customers on GBS.NTP processes and policies and resolve queries for internal customers
• Facilitate efficient use of the Source To Pay system (Ariba Guided Buying)
• Strive for compliance to Source To Pay policie
• Perform quality checks on Purchase requests
• Review open items and support reconciliation between supplier accounts and the supplier statements, request missing documents and potential reimbursement
• Conduct research for existing tickets
• Resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times
• Identify potential problems and/ or delays in resolution and notify internal customer
• Maintain workflows and close tickets once resolved
• Drive continuous improvement in Source To Pay operations developing ideas and recommendations based on the most common issues
Knowledge, Skills and Abilities:

• Understanding of Source To Pay processes
• Action oriented and solution minded team player with high degree of self-management
• Proficiency in MS Office
• Fluent in English, spoken and written
• Fluency in other languages is considered a plus (e. g.: French, Italian, Spanish)
Requisite Education and Experience / Minimum Qualifications:

• Preferably graduate with an Economic oriented degree
• Experience in helpdesk activities would be considered an asset