Customer Experience Associate

Ralph Lauren Ver Empresa

Não especificado

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Position Summary:

An exciting new opportunity for an experienced, energetic, passionate and results driven Customer Experience Associate to support our Ralph Lauren- Men’s and Women’s store located in Madrid, Barcelona, Sevilla and Porto. As Customer Experience Associate you will take full responsibility to contribute to the store success by delivering an exceptional level of the RL Experience. Are you looking for a challenging role which enables you to take the initiative and show your talent?

Key Responsibilities:

  • Responsible for achieving personal or team sales goals & key metrics: Sales, Conversion & Units Per Transaction (UPT) & Customer Data Capture (CDC)
  • Adhere to all company policy & procedures including Health & Safety
  • Adopt a safe attitude to your work
  • Work with pace & energy in all you do
  • Contribute to stores success with effective communication & teamwork
  • Languages will be assessed for the position


  • The successful applicant will have a retail background with minimum of 1 year of experience in a high-paced fashion company.
  • We are looking for someone who has excellent interpersonal skills supporting both a team environment and customer service.
  • You have to be available for 8- 40 hours per week, (including being available to work during the weekends), and have the flexibility to be able to work during festive seasons.
  • Finally, you should have strong communication skills, both in verbal & written Spanish/Portuguese and English, French, or other languages may be an advantage and be comfortable working under pressure and to deadlines.
  • Preferred Permit Type: Swiss or EU National

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

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