Strategic IT Business Services Consultant

The Role

As a Strategic IT Business Services Consultant – CDM with C2C* focus (f/m/d) for these strategic RISE customers, you are closely collaborating as part of a Client Delivery Managers (CDM) team, and will be responsible for building a solid customer relationship and driving end-to-end customer engagement with a particular focus on commercial scope and financial planning.

Your key responsibilities will be:

Commercial Management: Oversee commercial aspects of C2C models, including creating and reviewing balance sheets and funds, and aligning them with CDMs and customers.

Reporting and Forecasting: Provide reports and input for forecasting and planning, validating data in systems like CDL and DED.

Data Management: Validate planned data against actual data, manage changes, and support the planning of builds, decommissioning, and overall infrastructure changes.

Customer Relationships: Establish and maintain strong relationships with customers and global SAP teams to manage delivery effectively.

Process Understanding: Understand end-to-end processes and diagnose misalignments to find potential solutions.

Qualifications and Skills

Education: Bachelor’s degree or equivalent work experience in Business Informatics, Business Administration, Computer Science, Engineering, or Controlling.

Professional Experience: 5+ years of professional experience, ideally with some exposure to SAP Enterprise Cloud Services.

Collaboration & Teamwork: Ability to work closely with customers and within the customer delivery team.

Adaptability: Capacity to manage changes and drive planning for infrastructure changes internally and with customers.

Technical Skills

MS Excel: Very good skills with a focus on accuracy and detail.

SAP Tools: Familiarity with SAP Enterprise Cloud Services internal tooling such as DED, PQA, SPC, CLD is advantageous.

Commit-to-Consume Process: Experience with the C2C process is a plus.

Communication Skills: Excellent verbal and written communication skills in English; German language skills are a bonus.

Problem-Solving: Ability to understand and analyse processes, patterns, and connections to identify and resolve issues.

Remote Work: Ability to work effectively as a virtual member of a dynamic, dispersed team.

Client Relationships: Ability to establish and maintain solid working relationships with clients.

Given these responsibilities and qualifications, the role requires a blend of financial acumen, technical understanding, strong communication skills, and the ability to work effectively in a remote, team-oriented environment. The ideal candidate would have a background that combines business, technology, and strong analytical skills