CoE Accounting Specialist | System Support

Your Mission
As a System Support Specialist, you’ll play a vital role in ensuring our accounting platform (EONE) works smoothly for local teams across the globe. You’ll work side-by-side with process referents and client countries, guaranteeing quality, training and system reliability.

Provide first-line support to EONE users via a ticketing system
Analyse issues and escalate complex ones to the Level 2 support team
Ensure data integrity within EONE and alert users about critical updates
Animate and engage the user community with relevant information
Support countries in the monthly closing and daily operations
Deliver regular training to keep local teams updated on EONE functionalities
Identify risks or anomalies and alert the central EONE team
Coordinate action plans with referents to improve accounting quality and satisfaction
Collaborate on transversal projects or side missions during the month
Continuously grow your knowledge of tools and processes

Your Profile
Essentials

At least 2 years of accounting experience (ERP support/implementation is a plus)
Comfortable communicating in English (B1+ minimum)
Curious about data tools, automation and process optimisation
Problem-solver with a critical mindset
Strong communication and teamwork skills

Nice to have

Good planning and organisational skills
Additional languages: Portuguese, Spanish, French

Mindset

You’re authentic, proactive and eager to learn
You thrive in uncertainty and enjoy building from scratch
You’re aligned with our values: authenticity, responsibility, generosity, vitality
And if you love sport — that’s the cherry on top!

What We Offer

National & international career opportunities
Integration into a dynamic, informal and global team
Fixed + variable salary model
Individualised annual merit review
Permanent full-time contract
Hybrid working policy (Lisbon-based)
Health & life insurance
Opportunity to become a Decathlon shareholder
Access to 1000+ discounts and partner benefits