Customer Order Representative – Special Gases

Full Time
  • Full Time
  • Porto
  • 2021-03-20 2021-04-19
  • Comercial / Serviços
  • 12º Ano
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Our client is a multinational company based in Porto.

As a Customer Care Representative your main responsibilities will be:

– Provide assistance via phone/mail/email from existing and new/potential customers;
– Provide assistance via phone/mail/email from existing and new/potential customers, sales and partners, by solving customer simple and complex queries that impact the performance of the business;
– Ensuring that the data received from the customers is accurately and timely maintained;
– Ensure the maintenance of Master Data Management;
– Channel queries to corresponding responsible for responsible area;
– Billing Process management;
– Supports continuous process improvement and quality;
– Preparations and support in Sales Partner inventories;
– Control reports in non-registered sales for Sales Partners;
– Support in stock management of Sales Partners;

You are the person we are looking for if you:

– Minimum required Secondary school (High School), degree in Chemistry (highly desirable)
– 1 year of related Customer Service experience;
– Knowledge in SAP is a plus;
– Proficient Level in both Portuguese and Spanish, and medium level of English (B2);

Você tem que entrar na sua conta para poder candidatar-se a esta oferta.