Functional Business Analyst

Primary responsibilities include:

Projects:

– Elicit new requirements for system enhancements

– Manage the change request process for any system updates

– Develop functional specifications for system evolutions

– Review design specifications and provide recommendations related to proposed solution

– Participate in the testing effort and ensure a smooth delivery in production

– Participate in the training of the end users

– Ensure continuous market watch to keep the application up to date with the latest market evolutions

– Participate in launching and following up on market projects and initiatives as assigned

– Assist in the respect of project deadlines and schedules

– Identify product gaps or weaknesses and suggest areas of improvement, as needed

– Communicate and apply project standards

– Perform peer reviews

Application Support

– Assist support team in complex functional investigations.

– Perform bug fix testing and assist on Defect Management process to certify correct behavior of the application.

Qualifications:

– Bachelor’s degree required; advanced degree considered a plus

– Prior business analysis experience in an application support environment

OR

– Prior experience creating requirements documents, functional specifications, process flow diagrams and procedures

– Good written and spoken English is a must

– Overall general IT knowledge is a plus