Primary responsibilities include:
– Elicit new requirements for system enhancements
– Manage the change request process for any system updates
– Develop functional specifications for system evolutions
– Review design specifications and provide recommendations related to proposed solution
– Participate in the testing effort and ensure a smooth delivery in production
– Participate in the training of the end users
– Ensure continuous market watch to keep the application up to date with the latest market evolutions
– Participate in launching and following up on market projects and initiatives as assigned
– Assist in the respect of project deadlines and schedules
– Identify product gaps or weaknesses and suggest areas of improvement, as needed
– Communicate and apply project standards
– Perform peer reviews
– Assist support team in complex functional investigations.
– Perform bug fix testing and assist on Defect Management process to certify correct behavior of the application.
– Bachelor’s degree required; advanced degree considered a plus
– Prior business analysis experience in an application support environment
– Prior experience creating requirements documents, functional specifications, process flow diagrams and procedures
– Good written and spoken English is a must
– Overall general IT knowledge is a plus
Você tem que entrar na sua conta para poder candidatar-se a esta oferta.