Project Manager (Transition Manager)

Full Time
  • Full Time
  • Braga
  • 2021-01-03 2021-02-01
  • Gestão / Administração / Secretariado
  • Licenciatura
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Project Manager (Transition Manager) – Full-Time Job | Fujitsu Portugal GDC in Braga

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

Fujitsu’s Global Delivery Centers (GDCs) are a network of state-of-the-art technology hubs in key locations across the globe. GDCs employ highly-trained, highly-motivated people who deliver a wide variety of services from a 24-hour multilingual service desk to specialist app services or data center management.

We’re a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages. Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.

Come and work with us!

Join a multicultural, dynamic and enthusiastic team of colleagues from all over the world!

Role Overview

The GPMO team designs, implements and manages Onsite Support services that are delivered across the globe. Project Management and Service Delivery are coordinated from the central GPMO office in Brussels, with satellite offices in Portugal, Costa Rica and Philippines assuring a 24 hour operation.

Examples of the global distributed service activities that the GPMO offers are deskside services, break&fix services, IMAC services and global deployment services.

This Project Manager’s prime responsibility will be to manage service transitions by ensuring that a it produces the required results, to the required standard of quality and within the specified constraints of time and cost.

Key Accountabilities

Effective management of service transitions
Manages the delivery of the project in partnership with the customer and business unit to ensure acceptance, closedown and handover to service
Defines the service transitions requirements, ensuring that the requirements catalogue traceability matrix is complete
Produces and coordinates materials and baselines during all phases of the project by careful planning and documentation
Establishing and reporting project Key Performance Indicators to the Project Board through Highlight Reports and stage assessments
Manages business and project risks and produces an effective plan and risk assessment
Ensures that the impact on the business unit’s profit & loss due to project activities within the scope of the project is clearly visible and that all contingency usage is signed-off by the appropriate governance authority e.g. Project Board.
Accountable for managing and tracking the project costs and supporting Business Units in meeting payment milestones
Builds and manages the relationship with key stakeholders (customer, subcontractors and Fujitsu). Typically senior level manager and Project Board
Ensuring that the milestone achievements are signed by the customer and relevant invoices are raised

Desired Qualifications

Fluency in English – at least C1 (mandatory)
Previous experience in managing service transitions, on the same industry (IT)
Previous experience as a Project Manager
At least one of the follwoing certifications: Prince2, PMP, Six Sigma, Agile, Scrum or another of equal value

We offer

Work life balance
Competitive salary
Life insurance and Private health insurance extensive to family members and since the first day of employment
International career in a dynamic and enthusiastic environment
Training and internal career progression plan upon hiring
Several discounts available with our partners
The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion

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