Head of HR Operations

We are recruiting a Head of HR Operations for a healthcare company, reporting directly to the Country Head of HR.

What you will have to do

– Define local legal, fiscal and regulatory requirements and assess the need for process;

– Define the end-to-end process aligned with the global framework and uncover gaps between current and future model

Implement a new payroll solution that better support the top-quality service delivery model;

– Design local solutions to manage these in the new model and support the creation of local action plans to implement the solutions;

– Facilitate knowledge transfer across different parties in the current operating model, the local team, core program team and external implementation partner;

– Develop local Standard Operating Procedures;

– Set the goals and objectives for team members to achieve the operational results;

– Provide subject matter expertise to enable effective user acceptance;

– Run training & change management activities;

– Set local reporting requirements and assure global reporting needs.

What you should guarantee

– Higher education in Human Resource Management, Social and Organizational Psychology, Management, Economics or similar;

– Professional experience of 3 to 5 years in the management of payroll and central HR processes in a multinational organization;

– Experience in team management;

– Fluent in English;

– Strong knowledge of compliance and local legal regulations for payroll and benefits;

– Knowledge of outsourced payroll models and HR ERP systems will be valued;

– Knowledge of PA processes for payments by service providers (self-employed workers);

– Flexibility and adaptability;

– Resilience and management of expectations;

– Guidance for collaborative work, promoting cooperation and teamwork to find solutions;

– Ability to analyze and organize.