Customer Care Advisor – English Speaker (m/f)

Sellbytel Group

SELLBYTEL | Webhelp Group Ver Empresa

Não especificado
9º Ano

Horário

40 horas por semana

Língua(s)

English

Referência Interna

CCA_UK

Customer Care Advisor – English Speaker (m/f)
Our Customer Support Advisors will be an asset to growing exciting project, working for this big client that is a global leader in the IT field.

Your main tasks:
– Troubleshoot issues related with technical equipment;
– Escalate potential service issues to the appropriate level (when necessary);
– Always maintain and improve customer satisfaction level.

Our Profile Requirements:
– Native/High level of English (compulsory);
– Previous experience in contact centre would be a plus;
– Customer service oriented, with outstanding communication skills;
– Team-player;
– Valid work permit;
– Flexible and with stress resilience.

Offer:
– Atractive salary package;
– Continuous and fully paid training;
– Multicultural environment;
– Career progression according to performance and project requirements;
– Full time schedule with a rotational shift pattern (8am – 8pm);
– Work place: Taguspark – Oeiras, Lisbon.

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