Delivery Project Manager

Stratio Ver Empresa

Não especificado
12º Ano

Objectives:

  • You will build the bridge between project sales and project implementation and management.
  • You will successfully manage the implementation of the product together with the customer teams, under the defined timelines, budget and requirements.
  • You will handle the day-to-day management of the project, ensuring a clear communication with the internal and external stakeholders of each account / project.
  • You will ensure our customers are successful while using our product, promoting conversion, retention and enabling upsell.
  • You will ensure the quality of our service, turning our customers into evangelists.

Tasks:

  • Support the sales team with your technical and product expertise during the last phase of the sales process.
  • Accurately capture and document customer requirements and obtain necessary internal and external signoffs for implementations – liaising with various internal & external departments to ensure timely delivery of customer requests and projects. This can include hardware, software, data analysis and/or research implementations.
  • Define projects’ technical requirements and KPI’s with each customer.
  • Define projects’ timeline, budget and internal resources.
  • Coordination and attendance of project meetings, including the production of documentation for the project records (e.g,: meeting minutes).
  • Manage the continuous communication flow with customers during the projects’ lifecycle.
  • Ensure first level technical support for the managed customers.
  • Liaise with the Head of Delivery for progress reporting, account strategy and project risk mitigation.
  • Weekly formal project updates for management team and customers.
  • Preparing project documentation according to internal procedures.
  • Brief and coordinate with internal departments on new projects, and associated installation schedules.
  • Liaise with the finance team and customers for timely billings.

Job requirements:

  • Proven relevant automotive technical background (preferable on heavy duty vehicles).
  • 3-5 year’s experience in a Technical Project Management role.
  • Proven track record of managing projects with medium to large enterprise customers.
  • Excellent oral and written communication skills.
  • Ability to interact with a variety of audiences – from technical teams to senior management.
  • Proficiency in English (C2). Proficiency in Spanish, French or German will be considered a plus.
  • Ability to manage priorities in a fast-paced, dynamic and technical environment.
  • Excellent time management and risk analysis skills.
  • Ability to work under pressure.
  • Great level of autonomy.
  • Team player, working within a global environment.
  • Proactive approach to problem solving: self-starter, takes initiative, enjoys a challenge.
  • Capacity to deliver beyond expectations.
  • Organized, hardworking, diplomatic, can-do attitude, detail oriented.
  • Availability to travel.

Benefits:

  • Work with a world class challenge-oriented team building ground-breaking technology, paving the way for the future of the automotive industry.
  • High impact in a fast-growing company.
  • Social benefits included.

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