Field Technical Services Spec. (m/f)

Medtronic Portugal Ver Empresa

Não especificado
Licenciatura

Horário

40 horas por semana

Língua(s)

Inglês fluentes, português fluente

Referência Interna

FSS_2018

Medtronic Portugal – Field Technical Services Spec. (m/f)

Medtronic, global leader in medical technology, services, and solutions, is looking for a European Imaging and Igs Service Specialist to support the fast-growing Imaging customer base.

Medtronic Navigation provides systems and dedicated imaging devices for intra-operative imaging. Working closely together with the local organizations in each country, the selected profile will be part of the central support team for Imaging and Igs for Western Europe. This group is responsible for new system installations and for providing timely remote and on-site service and repair support of the installed base of Intra-operative X-ray and MRI Imaging Systems all over Europe. The role is integral in driving customer satisfaction through service.

With more than 91.000 employees and worldwide presence in more than 160 countries, Medtronic provides solutions that alleviate pain, restore health, and extend the lives of millions of people. Medtronic Portugal has been recognized in the last 13 years as a Great Place to Work. For more information about Medtronic: www.medtronic.com.

Requirements

  • Degree in Electrotechnical Engineering, Mechanical Engineering or others;
  • Fluent/Advanced skills in both written and spoken English (mandatory);
  • Strong customer service and interpersonal skills;
  • Responsible, proactive and results-oriented;
  • Good organizational/project management skills;
  • Availability to travel.

Main Responsibilities

  • Provide remote-and on-site support for new installations;
  • Provide Technical support for users of intra-operative imaging systems (includes phone and on-site support for both users and technical staff);
  • Perform in-house and on-site training for both new hires and existing field personnel and customers;
  • Support future product integrations by organizing or performing upgrades and configuration updates of the Imaging equipment installed base.
  • Support trade shows and travelling to potential customers sites to provide sales and clinical support of imaging product for evaluation/demo trial periods;
  • Identify new needs and opportunities to enhance our services portfolio.

CVs

The resumes must be sent with reference “FSS_2018”. The candidates will be contacted in the coming weeks.

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