Nike Store Head Coach

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Bacharelato

Become a Part of the NIKE, Inc. Team

As our Nike Store Head Coach your mission will be to create an environment within a store that will provide a premium consumer experience, a premium employee experience, and implement programs/processes to drive business results.

Responsibilities:

  • Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
  • Coach, manage and focus your team, providing them with a common purpose and inspiring them with the power of the brand
  • Build a team with diverse talents and experiences and allowing them to play to their strengths.
  • Responsible for communication and delivery of rewards and recognition for store team
  • Manage financial budget including labour costs and overall expenses
  • Develop strategies to maximize role of store within District (look beyond single store to district impact)
  • Creates plans to address loss prevention concerns with LP
  • Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning.

Qualifications:

  • A Bachelor’s Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree
  • A minimum of 4 years management experience
  • Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management
  • Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
  • Proficient in Microsoft Office products and retail business systems
  • Ability to communicate in English
  • Ability to build, lead and manage high-performing teams
  • Ability to utilize tools to support conflict resolution and employee coaching and counseling
  • Ability to work weekends, evenings and holidays as needed

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