IT Internal Support

Retail Consult Ver Empresa

Não especificado

We are currently seeking for IT Internal Support Trainee/Junior to join our growing team. Your responsabilities will be:

  • Support and maintain the company´s IT infrastructure;
  • Provide technical support to end-users within the company;
  • Handling software and hardware (installing, replacing and training end-users);
  • Arranging, implementing and reinstalling computers, software and cabling; controlling hardware stocks;
  • Setting up email accounts and installing their computing with all the software required;
  • Perform basic network administraction activities to facilitate employee access to network resources, files and printers by resetting network passwords, recovering lost files, and troubleshooting network printing problems as necessary;
  • Manage internal apps;
  • Answer employee´s through Service Desk;
  • Create work order for reported issues, requests and incidents. Utilize work order management system and existing documentation to assist in problem determination and resolution;
  • Others.

The candidate should match following profile:

  • Preferable background in Systems, Information Technology, or similar;
  • Basic knowledge of TCP/IP networking;
  • Basic knowledge of Linux environments;
  • Ability to interpret written requirements and technical specification documents;
  • Comfortable with Windows and Microsoft and all it´s tools;
  • Strong analytical and problem solving skills;
  • Adaptable, flexible attitude and resilient to perform well under pressure;
  • Ability to work well within a team;
  • Less than two years of working experience;
  • Availability to travel.

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