Customer Service Advisor (Spanish / English)

John Paul Ver Empresa

Não especificado
9º Ano

ASSIGNMENTS

  • You will be taking care of our customer’s requests, catering to their needs and expectations and respecting internal policy in terms of quality and following set deadlines.
  • In parallel, you will develop in-depth knowledge of different aspect of the product and liaise with internal services on behalf of our members.
  • You will be in charge of managing the analysis of customer needs, giving personalized advice, providing recommendations and solutions.
  • You will centralize issues brought up by our customers, will analyse the processes and procedures and will make proposals aiming to improve them.
  • You will join a young and dynamic team who provides an exceptional service.

PROFILE

Educated to degree level, the ideal candidate needs to have:

  • 1 year experience minimum as a customer advisor;
  • Excellent relational abilities in order to interact in a professional way with his various interlocutors;
  • Passion for delivering exceptional service;
  • Excellent communication and interpersonal skills as well as written language proficiency (Spanish mandatory + english);
  • Problem solving and decision making skills, proactive and a good team player;
  • Ability to work with autonomy;
  • Organizational skills and respect for deadlines.

Você tem que entrar na sua conta para poder candidatar-se a esta oferta.

Nós ajudamos a encontrar
o emprego certo para si.

Nós ajudamos a encontrar os
candidatos certos para a sua empresa.