Customer Success Manager

Tech Data Portugal Ver Empresa

Não especificado
Licenciatura

RESPONSABILITIES

  • Work with resellers to ensure all the cloud services purchased through Tech Data are activated within a set timeframe;
  • Encouraging and improve sales of your products and services;
  • Execute a set strategy for increasing customer service;
  • Structure communication and act within set timeframes to ensure growth in customer cloud subscription base;
  • Ensure customers continue to invest in their services / subscriptions with Tech Data.

SKILLS

  • Good Communication & phone manner;
  • Good Problem solving capability;
  • Good Customer service approach;
  • Target driven person;
  • Microsoft Office Proficient;
  • Background in software sales;
  • IT Channel Reseller / End user focused IT sales;
  • Cloud software knowledge;
  • Knowledge of Desktop software / Productivity software;
  • Knowledge of successful business processes.

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