IT Helpdesk

Voltalia Ver Empresa

Não especificado
Licenciatura

Our IT Department is looking for an IT Helpdesk who will be in charge of the following:

  • Installation and administration of workstations and support for smartphones;
  • Provide support to users for main functional problems of Microsoft 365 and other applications used in the company;
  • Ensure the screening of basic issues as first-line support;
  • Software and Hardware management;
  • Telephony fix and mobile management;
  • Operate and maintain the services of the Active Directory and File Server;
  • Formalize and improve procedures used for daily tasks;
  • Coordinate with all IT Helpdesks in various countries.

QUALIFICATIONS:

The ideal candidate will have/ be:

  • Degree in Informatics Engineering (preferred);
  • Office 365 suite, Active Directory, Windows Server, Windows 7 and Windows 10 knowledge;
  • Experience with Network Basics (LAN/ WAN): routing, DNS, DHCP, among others;
  • Knowledge of cloud based software solutions;
  • Fluent in English.

Key Skills:

  • Organization, rigor and autonomy;
  • Adaptability;
  • Relational and listening skills;
  • Interest in new technologies and technical issues;
  • Dynamism and strong commitment.

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