Customer Service Specialist

Global Talent Managers Ver Empresa

Não especificado
9º Ano

Position

The main goal of the position is to help customers complete the ticket purchase on-line, through advising and counselling by phone, e-mail or chat. The position is located in Madeira.

Tasks & Responsibilities

  • Contact clients in order to complete their purchase.
  • Provide information about sport events.
  • Coordinate the ticket expedition with the clubs and their sales offices.
  • Facilitate the customer journey in order to complete the sale.

Profile

  • We are looking for a customer oriented professional, with good communication skills and a helpful mindset.

Experience

  • 2-3 years experience in a on-line sales department, call center or customer service dept.
  • Familiar with excel, internet, emails, in a digital environment.

Languages

  • Proficiency level of English is mandatory.

Offer

  • We offer a competitive salary package, in a long-term, challenging project. Initial training.

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