Your customer-centered mindset and resourcefulness is essential in fulfilling Payment Collection activities and Credit Management for Linde customers. Your key participation in promoting Customer Experience by identifying/solving invoice related issues and maximizing cash collections impacts the performance of the business;
Your personal interactions in the front-line of Linde’s business help ensure customer’s loyalty to the Linde Brand and enhance Customer Experience;
You maintain a high-quality service delivery within time frame or service level agreements (SLA), while act as ambassador of process standardization – to adhere in the organization’s policies and procedures and internal controls and best practices;
You foster a collaborative working relationship with country and regional business partners. At the same time, make a difference as you directly interact with Linde’s customers in Portugal;
Work within a dynamic team of peers and benefit from our comprehensive Onboarding and Mentoring program. As we help you grow, you will have the opportunity to drive your own career within Linde Global Services.
Your Ideal Qualification:
Degree in Finance, Business Management, Accountancy or related course;
0-2 years work related experience in Collections and Customer Service in a multinational client base. Equivalent knowledge and experience using SAP (preferential) or similar systems;
Ability to work efficiently in a fast-paced, process-driven environment; Passionate to work in a team and can engage well in a multi-cultural environment and across multiple countries;
Customer focused, analytical, detailed oriented and excellent problem solving skills;
Ability to communicate with customers and the business in the local language – Portuguese, and within the LGS Finance and Business community with a good English communication (business) written and verbal skills.
The position requires working 8 hours per day (9am – 6pm). Minimum travel is required.
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