Technical Monitoring

CDS, a Hewlett Packard Enterprise company Ver Empresa

Não especificado
Licenciatura

CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) and although an integral part of European delivery operations, is a separate legal entity providing multi vendor service capabilities to Hewlett Packard Enterprise customers. CDS specialises in field delivery, installation, maintenance and technical support for HPE and multi vendor products. CDS was formed after the acquisition of Synstar plc which had over 40 years’ experience of delivering multi-vendor services across Europe. CDS is now present in 10 european countries with more than 4,000 employees.

Our company has a long tradition of delivering highly customised services and we pride ourselves on our commitment to customer satisfaction. This broad range of skills coupled with an agile and competent workforce creates flexibility in service solutions which can be tailored to individual customers needs. CDS embraces all of HPE’s values and commitment to employees and customers alike.

Technical Monitoring Level 1

Knowledge and skills

  • English proficiency.
  • User-friendly management of computer applications (internet, office automation…).
  • Availability to work in 24×7 rotating shifts.
  • Desirable: have experience in monitoring teams of level 1 (operations).

Responsabilities

  • Monitoring the different HPE systems (you will receive training).
  • Incident registration and management according to the manuals and operation documentation.

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