Client Support Analyst – French Speaker (mf)

Wyser Ver Empresa

Não especificado
Licenciatura

Wyser is an international company among the top players in Search & Selection, specializing in middle-up management and Executive Search. Integrated in GI Group, a leading developer of global labor market.

Our Client is an Investment Bank, now recruiting for their Financial Markets Team. This professional will be the point of contact through a dedicated operational relationship with other areas of the bank, like Sales, Business Manager, Middle and Back Office, maintaining the client’s satisfaction.

Responsibilities

  • Help clients regarding every service provided by the bank, ensuring client satisfaction while guaranteeing bank policies and regulation;
  • Management of the necessary steps for providing the client with the necessary e-banking solutions and solve any queries about products;
  • Manage client queries related to Financial Markets, answering on a timely effective way;
  • Produce reports, regarding multi asset classes and ensure its delivery according the established parameters;
  • Enhance operational policies;
  • Identify and report potential operational risks.

Skills

  • Bachelor’s degree in Economics, Finance, Management, Business Administration;
  • Knowledge of financial products will be a plus;
  • Fluency in English and French is mandatory;
  • Analytical and problem solving skills;
  • Willingness to work as a team and good interpersonal relationship;
  • Strong MsOffice skills (Excel).

If you are interested, please send your CV with the reference 16771.

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