Business Performance Analyst

Namecheap Ver Empresa

Não especificado
Licenciatura

WANTED

Are you enamored with being on the front-end of driving organizational change? Do you aspire to be at the center of creating metrics, developing new process and producing serious performance impact across a rapidly expanding company in the internet infrastructure space?

The Business Performance Management (BPM) Team at Namecheap does exactly that. This team is focused on identifying financial, customer, operational and process improvements across the company. They unearth critical information and synthesize it to drive holistic understanding and insights. With a refined and shared understanding of a performance baseline, BPM helps build consensus and optimize functions through metrics development and thereby enable leaders to produce serious performance impact across the company.

Sound good? Great. Read on!

WHAT WE OFFER

Location(s) where the role can be based: Flexible, Portugal or Europe

RESPONSIBILITIES

The Performance Analyst works within and across individual business units, executives and their leaders. The analyst is a unique balance of skills that are qualitatively and quantitative driven and include the following capabilities:

  • Experience conducting survey analysis, building targeted surveys that help extract out critical details in an unbiased manner
  • Experience interviewing stakeholders across executive and individual contributor roles
  • Writing performance and operational analysis that identifies gaps, inefficiencies and blind spots in financial, operational and process
  • Scoring and charting survey results that help visualize outcomes
  • Experience presenting all findings, building consensus on those findings to create a set of metrics that further performance improvement
  • Experience with data collection, reporting, and analysis, using toolsets that may include Tableau, Excel, Surveying Tools, Survey Methodologies, Metric Creation and Analysis
  • Build Rapport and liaise with key executives and leaders as a partner in support of their business and goals

THIS JOB MIGHT BE FOR YOU IF…

  • You believe passionately in Namecheap’s mission of breaking down digital barriers, like internet freedom as we ‘open the door to a free and open internet’
  • You have 2-3 years experience in a similar role
  • You have experience conducting qualitative and quantitative analysis of multiple functions today
  • You have a strong understanding of six-sigma and related quality-driven initiatives and are working toward certifications with this focus
  • You have proficiency in the above-noted data collection and digital analysis tools
  • Have some experience driving projects and project management
  • You have worked in a virtual position previously
  • You relish working in a global environment, replete with aggressive change

YOU WILL WORK CLOSELY WITH…

  • Senior Marketing leaders, Product Manager

QUALIFICATIONS

Education

  • Bachelor’s degree in product or business

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