Senior Payments Analyst

Farfetch Ver Empresa

Não especificado

Who we are

Farfetch is unlike anything in the world of fashion and technology.

Our mission: to revolutionize the way the world shops.

To do it, we need innovators. People who challenge convention and dare to dream.

We’ve gone from a start-up to a billion dollar business. But we’re not done yet. Far from it.

Be bold.

Be brilliant.

Together, we can be extraordinary

We have rapidly grown into a truly global company since our launch in 2008 and we’re continuing to grow. Our family now includes over 500 independent fashion boutiques across Europe, North and South America and Asia; we demonstrate our ‘Think Global’ value in everything we do.

We are a global team of over 1,400 people and have offices based in London, New York, LA, Porto, Guimaraes, Sao Paulo, Shanghai, Moscow, Hong Kong & Tokyo.

We are a company with an entrepreneurial spirit and innovative culture. We are positive, passionate and live our values: Be human, Be brilliant, Todos Juntos, Be Revolutionary, Think Global and Amaze Customers day to day.

The Team:

In Operations, you’ll be part of the team that turns dreams into reality. You’ll have the opportunity to amaze customers and be revolutionary – “todos juntos”. Our team consists of all exciting fields of Operations including Delivery, Payments, Fraud, Supply Chain Management, Retail Operations and Operations Strategy. We are truly global, with strong presence in all global regions including Porto, London, Los Angeles, Tokyo, Moscow, Sao Paulo, Shanghai, and Hong Kong. In our fast growing environment we are looking for brilliant people who share the passion for operations in this exciting cutting edge industry – and want to have some fun along the way.

The Role:

The Payments team is here to ensure that Farfetch gives its customer a quick, easy and reliable experience when buying at Farfetch.

As part of a rapidly growing company with keys markets on every continent, the Senior Payments Analyst will be an enthusiastic expert that drives the team forward to offer a world-class, multi-channel payment experience across the globe.

The Senior Payments Analyst will identify, shape and deliver changes that make meaningful differences to our customers and company.

What You’ll do:

  • Work with the Payments Manager to create and deliver the Payments strategy for the company
  • Identify and deliver streams of work to improve our KPIs in the areas of authorization rates, conversion, cost, uptime and support
  • Work closely with product teams on high complexity and impact projects throughout the product lifecycle
  • Manage day-to-day relationships with payment providers and internal stakeholders, ensuring expectations are clear and achievable
  • Liaise with IT Security, Finance and Fraud teams amongst others to ensure all areas of payment processing are supported and remain compliant
  • Keep up to speed with payments news, trends and regulations
  • Work with the Payments Manager to develop the team and share knowledge

Who You Are:

  • A professional with extremely strong understanding of the e-commerce payments industry and landscape, with multi-channel experience a plus
  • A strategic thinker, a professional with deductive reasoning and with leadership skills
  • Able to interpret complex data to identify opportunities and make decisions
  • Able to thrive in a fast paced dynamic environment – we have no shortage of opportunities but limited time. You need to be able to effectively assess, prioritize, and execute
  • A professional with commercial acumen, both in terms of how a business succeeds and in terms of payments pricing
  • Able to lead and mentor
  • A professional with proven collaboration skills
  • A professional with excellent communication skills, both in day-to-day interactions and in more formal situations
  • Fluent in English

We can’t wait to receive your application. But before you send it to us, here are some helpful tips to make sure your application is as strong as it can be.

Have you set out why this role is a good match for your career aspirations and that you have the skills and experience required? We want you to be as clear about your future ambitions as we are and whilst we encourage people to learn, develop and grow, you will need to hit the ground running.

Have you checked spelling and grammar? We have high standards and you don’t want to miss out because of something as easily correctable as a typo.

We are committed to equality of opportunity for all employees. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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