Manager, Quality Assurance

Não especificado

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze (formerly ThinkingPhones) allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.

At Fuze we are passionate about building software that enables teams to work together more effectively. We want to harness the power of video and high quality audio to build a communications and collaboration product that is intuitive, easy to use, reliable, elegant and above all visually stunning. This is possible by building such stunning user experiences with web based client applications that integrate with reliable back-end communication services. You will be responsible for delivering a high quality of these web based client applications through your individual expertise and indirectly through a team of QA Engineers, both manual and automation. You will have a key role in the next generation of web client applications through contributions to product roadmap, showcasing your design skills, architecting our test automation effort while also leading your team and growing your team members.

What You Will Do

Build a incredible QA team:

  • Build a plan so that we can move fast and yet maintain quality
  • Identify top talent through recruitment while understanding current and future talent needs
  • Foster collaboration and a cross-functional environment
  • Love what you do – and ensure each team member has the resources and support to do the same
  • Strive to Release high quality Products
  • Review business and functional requirements and technical specifications to create Test Plans, Test cases, Automation architecture & design where needed
  • Plan, design, and execute testing using Agile methodology
  • Contribute to roadmap planning, Estimation, Risk Assessment given deadlines, customer needs, code quality and test effort
  • Drive and Lead the design & architecture of the test automation, contribute to implementation of automated tests across multiple platforms
  • Ensure code quality in test automation framework and tests and performing code reviews in Test code
  • Assist the Dev and Product team in the analysis of defects and track them to successful resolution

Implement process improvements:

  • Increase the efficiency of the team by instituting the right tools and processes
  • Drive the overall test strategy for the organization
  • Participate in scrum process and QA pushes
  • Bring new technologies, processes and tools to keep the team current
  • Develop each team member in their current role, prepare them for future growth:
  • Establish goals and motivate to exceed those goals
  • Coach and develop technical skills, design, problem solving & debugging skills for your team members
  • Regular timely conversations to discuss feedback, progress on goals

What You Will Need:

  • Bachelor’s degree in CS or equivalent experience and 10 years direct experience in software QA automation and testing
  • At least 3-5 years of experience managing people
  • Complete understanding of SQA process, QA methodology, and SDLC
  • Strong Experience with web based software development or with test automation frameworks for web clients, website across different OS & platforms and interaction of web applications with backend systems
  • Strong Experience with 1 or more of Scripting tools (Javascript, Perl, Apple Scripts) and 1 or more of automation tools such as Selenium, Chromium, Appium
  • Strong design, analytical, problem solving skills
  • Knowledge of 1 or more of the following – VoIP, Client-Server, Distributed communication technologies
  • Excellent written and verbal communication skills
  • Ability to learn fast and handle a dynamic environment, working independently and as a team player, as needed
  • Ability to work in Agile development model, meet project deadlines
  • Experience programming in C# / Java / C++ is a plus


  • We’re disrupting an industry
  • Nothing’s more exciting than working at a dynamic, high potential startup
  • Super collaborative environment where every opinion matters
  • Our drive to constantly innovate attracts the best and brightest
  • Flexible Working Schedule
  • Quarterly office events and Social Outings

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