IDC Process Innovation Lead

Nielsen Ver Empresa

Não especificado

Role Purpose

As part of the IDC Integration team, with a specific focus on Process Innovation, the role is designed to demonstrate leadership, drive and support of double digit IDC growth through innovative and continuous improvement, cost containment/reduction and stretching the operational processes.

Job Responsibilities

  • Accountable for defining, designing and deploying solutions that drive cost and cycle time improvement. Through the successful deployment, the lead enables growth & client value.
  • Preparing and presenting, to Senior Leadership, end to end process improvement concepts, quantifying business benefits.
  • Through cross-functional engagement and leadership across Operations and Technology, enables the organization to achieve and surpass operational metrics for say:do, quality, on-time delivery, cycle time and cost.
  • Engage, direct and drive various levels of SME experts (NISP, GTC design, Project framework, Local Country F&D, Global
  • Enablement and 3 rd Party management) in order to drive to solutions to full implementation.
  • Defines and develops framework to enable leveraging of ideas and best demonstrated practices throughout the organization.
  • Leverage BPI to improve the process.
  • Is viewed as a leader across the IDC in driving measureable process improvement and can motivate others to align to the objectives and solutions.
  • Partners with execution team to build the establishment, implementation and maintenance of the standards.
  • Partners with Platform Innovation Leads to improve the production platforms (automation, new features).

Required Skills / Experience

  • Demonstrated leadership skills… can rally a global team and individuals around common goal.
  • Change Agent thrives in an environment that can and should continually strive for improved client value and experience
  • Self-confident… comfortable pushing back and challenging traditional thinking when necessary.
  • Innovative and conceptual thinking
  • Results oriented with proven track record of delivering large, complex challenges
  • Experience working globally with a strong RMS network.

Desired Skills / Experience

  • 2-5 years of Nielsen experience, preferably in a leadership role
  • Demonstrated ability to be successful in ambiguous situations
  • Business Process Improvement
  • Understanding of Business Intelligence, and competitive environment
  • Experience in an international Global Operations management role
  • Operations experience – ideally in international data/reporting
  • Process, Bigger, Broader Thinker
  • Adapts and Leads Change


  • Ability to Ask the Right Questions – eg. ‘why’ and ‘why not’
  • Action Orientation
  • Collaborative
  • Creative
  • Can Assess a Situation Quickly, drawing on past experience and take action

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