Project Manager

SMARTIDIOM Ver Empresa

Não especificado
Licenciatura

SMARTIDIOM is recruiting a new experienced and results-driven Project Manager to work at the company’s office in Leiria. The selected candidate will work with external clients and in-house linguists to manage the timely flow of all project actions from initiation to delivery, ensuring that projects meet quality, turn-around time and budget expectations.

General Profile:

Mandatory requirements:

  • 1+ year project management experience (in localization industry preferred);
  • Relevant Bachelors or Master’s degree;
  • High proficiency in English and one other language (Spanish, French, German, Italian or Portuguese);
  • Strong sense of responsibility, organisation and attention to detail;
  • Ability to work under pressure in a deadline-driven environment;
  • Strong customer service, negotiation, problem-solving, leadership and problem solving skills;
  • Advanced knowledge of CAT Tools, such as SDL Trados Studio, Idiom WorldServer and/or MemoQ.

Preferential requirements:

  • Immediate availability.

Responsibilities:

  • Manage projects from beginning to end, by working with internal and external vendors;
  • Scope projects, prepare and hand off packages including source files, Translation Memories, DNT lists, glossaries and style guides;
  • Plan and monitor projects to meet deadline, quality and budget requirements;
  • Quote projects for identified clients;
  • Manage client relationships and serve as primary day-to-day contact for external clients;
  • Operate computer assisted translation (CAT) tools to improve efficiency;
  • Track project-specific non-conformities and resolutions;
  • Assist with creating new department processes while improving any existing ones (in relation to productivity, profitability, etc.);
  • Maintain strong relationships with internal and external vendors;
  • Investigate client complaints regarding projects – holding both internal and external vendors accountable;
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability;
  • Review deliveries for completeness;
  • Organize and participate in client meetings (Business Review Meetings, etc.).

Performance Criteria:

  • Accounts growth;
  • Profitability of projects;
  • Client satisfaction levels assessed by feedback;
  • Numbers and levels of quality issues.

What we offer:

  • Integration in a young team, to work in ambitious accounts for very important international SMARTIDIOM’s clients;
  • Career development, as per results and motivation shown in daily work;
  • Proper remuneration according to the job.

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