IT Business Analyst (m/f) Insurance area


Não especificado

The role

We currently have an opening for an IT Business Analyst based in our Client´s Lisbon office to work on a variety of projects for European insurance business.

On occasion the role may involve some European travel.

Key Responsibilities

  • Work with the European business, particularly our Germany business unit, to understand and analyse requirements and be seen as a trusted advisor.
  • Have a thorough understanding of Insurance business processes and be able to identify areas for process improvement.
  • Build strong productive customer focused relationships with the Business, IT teams and third parties.
  • Needs to be an independent thinker, and a key contributor in supporting the project manager towards successful delivery of projects.
  • Have the ability to manage small IT projects end to end.
  • Produce high quality business requirements documentation (such as requirements specifications, user stories, use cases and acceptance criteria) and detailed technical requirements specifications (such as data models, ER diagrams, UML models).
  • Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting project status, and ownership of project documentation.
  • Managing scope creep and clearly communicating with stakeholders on feasibility and effort analysis.
  • Working closely with the Development and Testing teams through out the project lifecycle to ensure that the requirements are understood and development is aligned.
  • Reviewing test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised.
  • Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised.
  • Maintaining risks and issues logs and actively managing the mitigation strategies.
  • Communicating regularly with the project team members, the IT leadership, European Business Stakeholders, and Project Sponsors to provide appropriate requirements related status updates.
  • Expected to work with managers and staff within the European Business and across IT as well with external partners and vendors across a number of geographies (in order to deliver the projects)

Person Specification

  • More than five years’ experience of working as a business analyst in an IT environment. Exposure to 3rd party integration & EDI solutions would be a real advantage.
  • Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business. German would be a real advantage.
  • Good understanding of Insurance processes and terminology. Experience of insurance market in Germany or Benelux would be a real advantage.
  • Experience in soliciting and documenting requirements using a variety of styles and techniques.
  • Experience working with distributed teams and relationship building with stakeholders.
  • Experience of the full project life cycle and use of the appropriate controls at each step.
  • Experience with Agile or iterative methodologies and terminology.
  • Ability to combine “soft” influencing, persuasion and consultancy skills with “leadership” qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines.
  • Creative, proactive, logical and innovative and will not just accept the status quo.
  • Results driven, with the energy and determination to succeed in a fast paced environment where the pace of response and leadership is critical to success.
  • BA/BSc Degree in a relevant subject.

Please send your resume in english with the reference: It_his.

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