Country Manager

Não especificado
Licenciatura

The Country Manager PT, reporting to the Deputy EU Sales and Marketing Director, will be totally responsible for the growth and development of Portuguese market of a leading and fast growing company in his sector.

Managing and supervising the following areas of the company: Marketing & Sales, but also Customer and Technical Support; he/she will be the reference contact for Administration, HR & Legal also. The current size of the team in Lisbon is 21 employees.

The candidate will be responsible for:

  • Leadership of the Sales, Marketing & Customer Care Areas.
  • Full responsibilty for developing the business and to guarantee that P&L results are consistent with plans year after year. Key metrics include year over year growth and gross profit improvements, and attaining Major
  • Business Objectives (MBO’s) as set each year by EU Sales & Marketing management.
  • Set the strategy, planning and evaluating online (and offline) marketing campaigns including PPC, SEO, display and email campaigns to increase market share and brand awareness with the help of a local and international marketing team.Accurately forecast sales revenue and analyse KPIs, trends and results.
  • Increasing brand visibility within your territory including brand communication and content marketing.
  • The candidate will be responsible for building up and maintaining excellent relationships with mainly internal and external providers and partners, developing also the current portfolio of trusted partnerships.
  • Supervise the main Customer Satisfaction KPIs and the NPS assuring that are in line with the compàny strategy.
  • Strengthen relationships and grow organic revenue and profitability.
  • Mantain and improve Employee Satisfaction Levels.

Requirements:

  • Marketing and Sales experience (8 years approximately), ideally in the internet sector.
  • Ideally Master’s degree in Business Administration.
  • Strong influential leadership, ability to lead and coordinate project with internal (up to Senior Management level) and external stakeholders at all level of the organization.
  • Good knowledge of Portuguese Domain, Hosting and Ecommerce market is a plus.
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
  • An effective communicator, with the ability to actively listen and build relationships; be the voice of the customer to the teams who develop the products sold.
  • Self starter with proactive initiative. Resilient with a can do attitude, open minded to diverse perspectives, being creative and thinking outside of the box.
  • Strategic thinking, ability to use creative solutions, conceptually strong and able to translate business needs into specific actions.
  • Native level of Portuguese. Professional English level required. Other European languages is a plus.

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