Policy Administrator fluent in Dutch and French (m/f)


Não especificado

The main objective of this role is to support country teams in managing their Policy administration by providing an efficient and high quality administrative service.

  • Policy Administrator fluent in Dutch and French (m/f)

Key Responsibilities:

  • General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring
  • Accurate, timely and efficient data entry and quality checking of insurance risks
  • To print, process and dispatch standard letters and emails as required
  • To support data cleansing and mass change processing projects
  • Keep the relevant KPIs updated.
  • Liaising with internal and external parties to respond to and resolve queries within processing deadlines.
  • Preparing management information reports as requested using various reporting tolls and methods
  • Participate and provide support to process improvement projects
  • Delivers exceptional service standards/KPI’s
  • Administrative processing of quotes, new business endorsements, RNs and PPP`s
  • Participating and support the implementation in continuous improvement or change project work
  • Providing support to other teams to cover absences and peak workloads
  • Contributing to technical support and procedural best practice and support
  • Provide new ideas and support the team leader and coordinator regarding execution
  • General contact with brokers and clients


  • Baccalaureate qualification
  • Proficient in written and spoken French and Dutch
  • Good interpersonal skills with the ability to works as a member of various teams
  • Curious, willing to learn and showing a challenging conventions spirit
  • Excellent accuracy and attention to detail and Quality to produce high quality output even when dealing with high volume and under time pressure
  • Ability to organise and prioritise and plan workload to meet deadlines
  • Demonstrating personal integrity
  • Good Customer Focus

If you have the profile we are looking for, please send us your CV in english with the reference policy_FrDu.

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