IT Functional and Business Analyst

Volkswagen Financial Services Ver Empresa

Não especificado

In this role you will be responsible for:

  • Support Change Request Management Process and Lifecycle.
  • Support Incident Management Process.
  • Monitor Incident Process;
  • Support internal team;
  • Support IT service provider.
  • Support Problem Management Process.
  • Support Problem Process;
  • Support internal team.
  • Support business regarding IT problems and doubts.
  • Support managing existing customers ( Importer/NSC/Dealers Network) and ensure that they stay satisfied and positive, thru dynamic monitor on VWFS PT processes.

We believe that the right profile for this job should have:

  • University degree in Information Technology Management or Computer Science or a comparable degree.
  • Maximum 2 years of working experience
  • Financial, Insurance & Services experience (a distinct advantage)
  • Basic Knowledge of Operations & Project Management.
  • Computer knowledge including, SQL Server, C#, MS-Project, MS-Visio,
  • Knowledge of Accipiens (a distinct advantage)
  • Native Portuguese, proficiency in English.

Você tem que entrar na sua conta para poder candidatar-se a este anúncio.

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