Delivery Operations Analyst

Farfetch Ver Empresa

Não especificado
Licenciatura

Have you been searching for a great professional development opportunity, working within an exciting and fast-paced fashion company? Then this could be the job for you!

This is an exciting time for Farfetch as we are experiencing a period of unprecedented growth. We are looking for a Delivery Operations Analyst to join our team.

The Role

Reporting to the Delivery Manager, will be responsible for producing data-driven information in order to assess and improve Farfetch’s delivery operations.

Key Responsibilities

  • Continuously improve the delivery operations P&L in order to reduce the costs that are passed to the customer whilst keeping it within defined budget;
  • Acquire and interpret data, analyse results and provide ongoing reports;
  • Analyse and interpret trends and patterns in the collected data to locate and define new process improvement opportunities;
  • Define KPIs and develop dashboards for the delivery team;
  • Liaise with the internal BI team in order to improve databases and data collection systems to optimize statistical efficiency;
  • Participate in delivery operations improvement projects, with internal and external international partners, such as definition of SLA’s, supply chain optimization, automatization of daily tasks, duties & taxes optimization, etc…

Key skills and experience

  • Degree in Industrial Engineering and Management, Business Management or similar;
  • Strong analytical, problem solving and communication skills;
  • Proficient in Excel (SQL is a plus);
  • Knowledge and/or interest in logistics;
  • Organized, proactive and customer oriented;
  • Capable of working under pressure and deliver in the agreed deadlines;
  • Being passionate about retail, ecommerce and technology is a plus;
  • Fluent English is mandatory.

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