Gestor de Operações TI

Não especificado
Licenciatura

Position Description:

Responsável pela implementação e operação de BPO de um grande cliente.

Your future duties and responsibilities:

  • Desenho e concepção da solução / operação de BPO, nas suas diferentes vertentes;
  • Automação, Otimização e acompanhamento da operação;
  • Dimensionamento da operação e definição do plano de otimização;
  • Discussão /defesa do modelo junto do cliente;
  • Implementação da solução / operação;
  • Gestão da operação.

Required qualifications to be successful in this role:

  • Experiência consolidada e comprovada em função similar no setor das Utilities e Telecom;
  • Experiência / conhecimentos em Lean, BPM, automação / robotics;
  • Experiência de gestão de operações de BPO.

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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