Descrição da vaga
- Assist customers via email, phone or live chat
- Help customers with product enquiries
- Communicate information and updates to customers about their orders
- Maintain a high level of service awareness at all times
- Active use of order tracker and order database
- Partner with our workshop team to confirm customer orders and shipments
What are we looking for in a Customer Care Consultant?
- Energetic, motivated, empathetic, and patient
- Clear communication skills
- Ability to use positive language
- Great time management skills
- Knowledgeable about men´s fashion
- Team player
- English proficiency
If you are seeking an opportunity to work for an up beat, fashionable, men´s shoe brand, then Undandy is the right place for you. We are a unique Portuguese start up that is dedicated to offering the world the creative ability to design and customise shoes. Undandy will offer you a great company culture, a place for you to be creative, play with others, and enjoy an amazing view of Lisbon. Come walk with us!