With more than 19 years of experience in Consulting, I have performed several roles and have wide experience in General Management, Service Management, Project Management, IT Operations and Information Systems.
Currently I’m performing roles of Service Delivery for B2B market. I’m working with highly qualified teams to deliver IT and communications (networks LAN and WAN, routing, switching, video conference and voice solutions) services, using ITIL methodology and ISO20000 standard.
I performe the role of Service Manager for IT Solutions, being a key asset on several IT and business model transformation programs since 2002.
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