Technical Support Engineer

Jscrambler Ver Empresa

Não especificado
Licenciatura

The support team at Jscrambler is a critical part of our future success, and we are looking for absolutely and only the best people out there. We take the success of our customers incredibly seriously. The most important criteria for joining our support team are client-facing experience, good English written and verbal skills and a firm grasp of how the web works, javascript, and overall development process.

Responsibilities

  • Providing high-quality technical support to Jscrambler enterprise customers
  • Conveying customer requirements to Product Management
  • Ensuring pre-sales technical assistance and product education
  • Providing training and support materials for other members of the Jscrambler’s team
  • Work on other programming and documentation projects as required

Skills and Attributes

  • Ability to troubleshoot and resolve problems in a technical environment
  • Strong verbal, written, and interpersonal communication skills
  • Fluency in English is essential, other languages is a plus
  • Self-starter: ability to figure out things and learn on their own

Desirable

  • Interest in working with software security solutions

What we Offer

  • You will be engaging a dynamic team, with plenty opportunities to learn from experienced JavaScript and Security gurus
  • You can make the difference: you will be allowed to think the process and the product itself
  • We are committed to the development of our employees, and in promoting their career and well being
  • We are in the epicenter of the roaring Porto Startup Scene
  • Not from Porto? Checkout this short video and catch a glimpse of how wonderful this city is, and how much fun you’ll have if you move here 🙂

Benefits

  • Performance bonus up to 30% of the salary
  • Health insurance
  • Internal training program
  • Various office perks
  • Other benefits may be set accordingly with the candidate’s knowledge and experience

How to Apply

Apply with a cover letter and your CV. We ensure the confidentiality of every application. Don’t forget to include your github handle.

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