Care Engineer (NT-HLR and One-NDS)

Nokia Ver Empresa

Não especificado
Licenciatura

Provide support to Nokia customers using application front ends (HLR, HSS, EIR) and/or the centralized subscriber database (One-NDS)

Main Responsibility Area

The engineer is expected to assist customers to solve reported problems and answer questions raised. As part of the support the engineer will participate in 24/7 emergency support duty. Occasionally the engineer will be participating in projects at the customer.

Position Description

  • Active troubleshooting of problems
  • Provide answers to technical questions raised by the customer
  • Perform testing as per provided documentation
  • Cross referencing industry recommendation and implementation in Nokia products

Position Requirements

  • Engineer graduated in Telecommunications, IT or Electronic Engineering.
  • Fluent spoken and written English.
  • Good team player
  • Ability to work under pressure
  • Willingness to continuous learning

LOCATION: Poland (Warsaw) or Portugal (Amadora)

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