Business Process Management Specialist

Volkswagen Financial Services Ver Empresa

Não especificado
Licenciatura

In this role you will be responsible for:

  • Support Business Process Management.
  • Work with the different stakeholders in order to meet customer needs (Internal / External).
  • Support the local PMO for the Coordination and Implementation of new Projects and Initiatives.
  • Present new solutions for products and services and enhance existing relationships.
  • Conduct and support the User Acceptance Tests, interacting with the different stakeholders.
  • Make internal recommendations regarding necessary changes to company policies that can affect products and processes.
  • Support of the compliance guidelines to maintain and supply access rights within AIM (Access Identity Management) and the Internal Control Systems.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion within Departments, internal or external.
  • Support comprehensive analysis and documentation of all processes, not only for the Business Process
  • Management, but for BCM, IT Risk Management, MaRisk Compliance.

We believe that the right profile for this job should have:

  • 2/3 years of Experience working in Projects as a consultant or internal resource (distinct advantage within
  • Automotive Financial area – Retail, Wholesale, Renting, Insurance and Services).
  • University Degree in Management / Economics / Engineering
  • Good Project Management skills.
  • Computer knowledge including, MS-Project, Excel, Word and PowerPoint.
  • Preferable Native Portuguese, proficiency in English.
  • Knowledge of ISO quality Standards related to Process Management activities (distinct advantage).

If you think this job could be challenging, please send your application via LinkedIn.

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