Customer Care Agent (m/f)

Sellbytel Ver Empresa

Não especificado
12º Ano

Horário

40 horas por semana

Língua(s)

english

Are you looking for a new challenge? Convince us with your skills and join our team!

In line with SELLBYTEL Group’s Technical Support and Service project, we are currently recruiting Customer Support Advisors to be part of an exciting new team, working for the leader in the technological sector (computers, telecommunication, entertainment). Our Service will be responsible for resolving Customer’s technical requests, when possible, in a single telephone call using customer’s troubleshooting protocols:

Your main tasks:

  • Provide customer support regarding technological equipments issues;
  • Keep a high level of customer’s satisfation;
  • Escalate potential service issues to appropriate level.

Our Profile of Preference:

  • Native or very high level of English (mandatory);
  • Experience in a customer service environment in technical support (preferably);
  • Service passion;
  • Good communication and team skills, flexibility and stress resistance.

Offer:

  • Attractive salary conditions;
  • Extensive and paid training about all the products and markets;
  • Opportunity to integrate a multinational and multicultural environment;
  • Career progression according to your ambition;
  • Work place: Oeiras;
  • Full time position.

If you are looking for a new challenge in an international environment, please send your updated CV in English to: recruitment-lisbon@sellbytel.de, with the reference: CCA_UK_11_16_OE.

The SELLBYTEL Group is a leading international provider of premium outsourced services in sales, customer service, technical support and human resources. At 38 locations throughout the world, our highly qualified 7,000 employees are delivering outstanding performance for large and medium-sized companies.

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