Intership Front Office AC (m/f)

Henkel Ver Empresa

Não especificado
Licenciatura

Henkel Adhesive Technologies is a worldwide leader in bonding, sealing and surface treatments – thanks to our ambitious people. We create unique value for our clients and our technologies can be found in many objects touching our lives every day. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It’s a passion. Have you got what it takes?

We offer a paid internship of 12 months. Excellent opportunity for your bright career start. Successful candidate will be part of our Customer Service Department in the Strategic Business Unit Consumers, Craftsmen and Building (AC), offering high-quality branded solutions to a wide target group ranging from consumers to professional craftsmen.

What we offer

  • Processing of customer orders from creation to invoicing, including customer negotiations, facilitating resolution of credit blocks, invoices disputes & stock issues
  • Timely recording customers complaints in SAP
  • Back up for team members when absent and ensure phone permanence in the department
  • Provide pro-active information to customer: order status, shutdowns

Qualifications

  • Who we are looking for
  • Degree in Economics or Management
  • Very good knowledge of English, basic knowledge of Spanish
  • Excellent computer skills: Excel, PowerPoint, Word
  • Good analytical and creative skills
  • Good interpersonal and communication skills and willingness to work in a team
  • Internships, summer part-time work, as well as international experience would be an advantage.

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