Support Escalation Engineer – Power BI

Gfi Portugal Ver Empresa

Não especificado

Descritivo da Função:

The candidate will work within a team of support engineers focused on resolving our Premier and Partner customers’ technical issues. This requires scoping the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This includes providing customers with reliable technical solutions and a consistently exceptional service experience. This will involve reactive remote support, working with and collaborating with colleagues in the UK, India, EMEA & US.


  • BSc or MSc in Computer Engineering;
  • Proficient with Power BI (Desktop application and the Service);
  • Strong Excel skills with Power Query and Data Modelling
  • A good understanding of Office 365 and Windows Administration;
  • An understanding of the .NET Framework;
  • Underlying SQL Server awareness
  • Fluent in English;
  • Customer focused
  • Agile
  • Great team player and sharing of best practice;
  • Excellent communication skills both spoken and written.

We offer:

  • A flexible and stimulating environment with challenging missions and projects;
  • Attractive salary package;
  • The chance to work together with a team of specialists and a network of partners;
  • Several career opportunities in line with your expertise and interests.

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