Management Information Analyst

Hiscox Ver Empresa

Não especificado

About Hiscox

Who are we?

Hiscox is an international specialist insurer and reinsurer. We provide market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs. A FTSE 250 company, we can trace our roots to the Lloyd’s market in 1901. We employ over 2,200 highly professional staff, have offices in 14 countries and customers all over the world.

In 2015 the Hiscox Group grew by 10.7% to £1,944.2 million gross written premium and a very healthy profit of £216.1 million, delivering a return on equity of 16%.

We cover reinsurance and insurance risks that range from marine, terrorism, aerospace, technology, media and professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of our chosen areas.

The main underwriting parts of the Group are:

  • Hiscox UK and Europe offers a range of specialist insurance for professionals and business customers, as well as high net worth individuals.
  • Hiscox International includes operations in USA, Guernsey and Direct Asia offering a range of specialist insurance.
  • Hiscox London Market, Hiscox Re and Hiscox MGA underwrites mainly internationally traded business in the London and Bermuda insurance markets – generally large or complex business which needs to be shared with other insurers or needs the international licences of Lloyd’s.

Our business philosophy

The best people

Any business is only as good as the people it employs, and we employ the best in the business. We empower our people to provide the type of insurance solutions which are often too complex for other insurance companies, and aim to provide our customers with a level of personal attention that standard insurers might not be able to.

We are committed to developing our staff through our graduate programme, mentoring, in-house and external training, and our professional approach to setting standards is best practice. We are also members of the Chartered Insurance Institute, which has a long history of championing professional standards within the industry, and many of our people have become – or are in the process of becoming – CII accredited.

The best clients

Hiscox has three vital questions for every risk – “Who is the insured? Who is the insured? Who is the insured?”. Who we insure is as important as what we insure. Whatever the business, be it a global oil company or a one man professional practice, we are interested in the management and how the business is run. Our belief is that the good insured always pays too much, and the bad insured too little. By seeking out the good insured and avoiding the bad, we are able to offer wide cover at reasonable premiums.


All of our products have been designed with our customers’ specific needs in mind. Creative use of technology has also improved distribution and enabled us to respond even more quickly and effectively to our customers. Unlike many of our competitors, Hiscox really is an organisation that thrives on change.

Hiscox Europe

Hiscox Europe covers Belgium, France, Germany, the Netherlands, Spain and Portugal.
The FTE headcount is around 320 and the total number of people is around 345.

As a business we generate sales of around €211m per annum via two main product streams “Art and Private Client” (high net worth private households, personal fine art and public and personal collections) and “Professional, Specialty and Commercial” (which provides insurance products to small to medium sized businesses).

Most of our business is conducted through other businesses, Insurance brokers, or through other financial services businesses such as banks.

The role

The successful candidate will have hands-on exposure to all business areas, working independently, with process owners and managers alike, identifying trends and areas for improvement. There will be a high level of interaction with senior business people across the various functions, so being comfortable building strong relationships, alongside technical aspects of the role is essential. There will be a desire for some travel of at least 2-3 times per year to various offices.

Key responsibilities:

  • 50% Business as usual reporting
    Report production & trend analysis
    Recognise & research issues highlighted by reports
    Continuous enhancement to support business plans
  • 25% Ad hoc reporting
    Interact with stakeholders to define business requirements
    Effective production of accurate data
    Delivery of a high standard, user friendly output
  • 25% Business analysis/Project management
    Build strong and productive relationships with managers and staff within all areas of the business in order to deliver effective solutions based on a deep understanding of the business drivers for each party
    Generate business intelligence packs with key conclusions and recommendations to support / challenge performance
    Provide training to the business in how to access and interpret data effectively

Person Specification:


  • The key to success in this role ability to work with, influence and build relationships with stakeholders throughout the business
  • In a quick paced environment, you must be able to use your own initiative to get work completed on time and to a consistently high standard
  • Ability to prioritise work and work effectively and accurately under pressure, ensuring that deadlines are met and stakeholders are kept up to date
  • Strong analytical reasoning skills including deep dive analysis capabilities
  • High level of numeric competence
  • Strong desire to improve processes and gain efficiencies where possible
  • An aptitude for creative problem solving
  • Must have good all-round computer skills with excellent Excel skills


  • Previous insurance industry experience
  • Project management skills would be of interest
  • Educated to degree level or relevant experience
  • Prior experience to data visualization tools such as Tableau, Cognos etc…

The team:

Provides valuable information across all levels of the organisation offering transparency / strategic insight to drive performance and enable management to achieve goals. Situated across 3 locations: London, Lisbon and Colchester. The role is part of an expanding team that is adapting to the desire of the business for more data, the changing regulatory needs of the insurance industry and the evolution of our technology. As a member of the team, there will be a balance between technical skills and systems expertise along with business knowledge and commercial acumen.

What you should know

Why Hiscox?

This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.

Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast growing organisation. There will be plenty of opportunity for on the job career development within a supportive environment.

Hiscox is a company that invests on its employees training. You are encouraged to develop/learn on areas you feel you can improve. With a European role you are likely to visit most of Hiscox offices across Europe to meet the business as well as provide training.

Finally, but very important to highlight, Hiscox has a great working environment where you are encouraged to communicate actively with the management teams.

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