French and English Speakers: Procurement-to-Pay Service Center Support

Solvay Ver Empresa

Não especificado
9º Ano

This position is based in our Solvay Business Services offices in Carnaxide (Lisbon) and you’ll report to the Service Center Team Leader.

Main Mission

  • Ensure communication between Procurement to Pay (PtP) Service Center and its stakeholders
  • Deliver day to day standardized answers to process requests
  • Keeping track of the data through adapted tools
  • Deliver top quartile first touch resolution via ERP
  • Troubleshooting capabilities

Main Output

  • Perform day to day operations via request handling
  • Voice support in requester language
  • Solution to requests via ERP edition capabilities in SAP MM and FI modules
  • Time and accuracy
  • Quality Compliance

Experience requested

  • Entry level (0 to 2 years)
  • Fluent in French AND English. Both languages are mandatory
  • University degree is required
  • Can be a starter
  • Communication skills
  • Ability to assess and adequately respond to the needs of the internal business partner and external customer/providers
  • We’ll provide you initial SAP training and internal certification

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