Dutch Customer Support Advisor for Photobox (m/f)

Teleperformance Portugal Ver Empresa Teleperformance Portugal

Não especificado
12º Ano


40 horas por semana


Dutch, English

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 6.000 employees we are providing services to around 56 countries in 28 different languages.

In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.

Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.

Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.

As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.

Join us! Be part of a multicultural environment.

Our Client

Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!

Your Role

To provide customer support. This will include providing registration and access help, answering questions, providing information to the registered customers.


  • Owning the customer questions and ensuring a timely resolution and response;
  • Providing troubleshooting and general support for the customer;
  • Identifying issues for escalation and routing accordingly;
  • Engagement with second line support teams;
  • May interact with other departments to ensure resolution of customer questions.

Your Profile

  • Proficiency level of Dutch (written and spoken);
  • Good knowledge of English language;
  • Excellent knowledge of MS Office Applications;
  • Minimum high school graduated of educational background;
  • Available to work between Monday to Sunday, between 8 a.m. to 5 p.m.;
  • Teamwork orientation;
  • Strong communication skills;
  • Ability to portray professionalism and work well in a team environment.

Our Offer

  • Renewable employment contract, possibility to become permanent;
  • Refund of your initial flight (9 months* after contract signature);
  • Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon);
  • Excellent opportunity in a leading multinational company;
  • Long-term career opportunities and job security;
  • Multi-awarded work environment;
  • Investment in training and personal development;
  • Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

*for candidates who relocate to Lisbon

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