Technical Support Engineer

Jscrambler Ver Empresa

Não especificado

The support team at Jscrambler is a critical part of our future success, and we are looking for absolutely and only the best people out there. We take the success of our customers incredibly seriously.

The most important criteria for joining our support team are client-facing experience, good English written and verbal skills and a firm grasp of how the web, javascript, and overall development process works. You will be contributing with ideas to a world-class product and have the opportunity of working and learning with JavaScript and Security experts.


Working closely with the development team the key responsibilities of the position include:

  • Providing high-quality technical support to Jscrambler enterprise customers;
  • Conveying customer requirements to Product Management;
  • Ensuring pre-sales technical assistance and product education;
  • Providing training and support materials for other members of the Jscrambler’s team;
  • Working on other programming and documentation projects as required

Experience and Skills

  • Background in Computer Science/Software Engineering/Mathematic/Other Relevant Degree or equivalent experience is desired;
  • Knowledge of JavaScript and other programming languages;
  • Knowledge of overall web and mobile application architectures;
  • Ability to troubleshoot and resolve problems in a technical environment;
  • Strong verbal, written, and interpersonal communication skills;
  • Fluency in English is essential, other languages is a plus;
  • Self-starter: ability to figure out things and learn on their own.

What we Offer

  • You will be joining a dynamic team, with plenty of opportunities to learn from experienced JavaScript and Security gurus;
  • You can make the difference: you will be allowed to think the processes and the product itself;
  • You will dealing with some of the biggest and most innovative companies in the world;
  • We are committed to the development of our employees, and in promoting their career and well-being;
  • We are at the epicenter of the roaring Porto Startup Scene.


  • Performance bonus up to 30% of the salary;
  • Health insurance;
  • Internal training program;
  • Various office perks;
  • Other benefits may be set accordingly with the candidate’s knowledge and experience.

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