Merchant Experience And Processes PM

Paymentwall Ver Empresa

Não especificado


  • Create and manage Paymentwall experience for our merchants from end to end.
  • Cooperate with compliance, merchant risk, customer support, risk processing and engineering, account management, and merchant support teams to improve merchant experience.
  • Update and maintenance of the merchant area.
  • Responsible over the content for the merchant area, support portal, and multilingual functionalities that support over 10 languages.
  • Eliminate bureaucracy and create easy to understand workflows for the team.
  • Create processes that are efficient, customer focused, and professional.
  • Work with merchant-facing teams to explain and create new processes.
  • Cooperate UI/UX Designers to create superb merchant experience.


  • 2+ years experience and proven track record in a project management role within the tech industry.
  • Fluency in english is a must.
  • University bachelors or above is required.
  • Strong understanding of customer and industry market dynamics.
  • Strong project management skills demonstrating the ability to work with tight deadlines.
  • Able to quickly grasp complex technical concepts and products and translate them into clear and easy language.
  • Multi-tasker with the ability to handle a heavy workload by prioritizing and excellent time management skills.
  • Flexible mindset and open to changing priorities.
  • Confident, organized, team player with business acumen.
  • Detail-oriented, positive attitude, and the ability to prioritize tasks to meet deadlines.

Company Offers:

  • Competitive compensation depending on experience and skills
  • Financial stability
  • Individual career path
  • Paid vacation
  • Comfortable workplaces with the most up-to-date equipment
  • High energy, international and innovative team
  • Annual assessments
  • Optional business trips
  • Corporate and social events

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