IT Transversal Services Officer

BNP Paribas Ver Empresa

Não especificado
12º Ano

BNP Paribas is a global and leading financial institution, the 5th biggest bank in world, present in 74 countries and with a network of more than 27 million clients worldwide. We are a solid and international Group whose excellence and ability to adapt to change are widely recognised by the industry. We have already recruited more than 2280 employees for our offices in Portugal.

In BNP Paribas Securities Services Portugal you will join an IT global team and will work in international and challenging environment. This IT team will analyse and answer internal user’s requests, helping the business analyst team on the test definition and their execution. The team will also be in charge of the training across every location for specific internal applications.

Description of the role:

  • Support, test and be part of the training team for Client Development applications
  • Be able to provide functional support of the applications
  • Apply best practices to maximize service delivery
  • Analyze and understand functional specifications
  • Build, analyze and execute test plans/test cases
  • Creation of test reports ( KPIs)
  • Creation and update all Training documentation


  • 12th Grade and/or IT technical course
  • Experience in functional specifications analysis (preferential)
  • Experience in helpdesk and supporting end to end users (preferential)
  • Fluency in English (mandatory)
  • Soft Skills: Focus on results, Teamwork, Communication, Positive attitude and Customer Service orientation

Please send your CV in English + Certificate of studies

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