Technical support to Food & Beverage Industry Business.
Working in conjunction with the sales team as the key technical advisor and product advocate, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process.
- Maintain expert level of product knowledge and application.
- Listen, understand and transmit sales force and customer requirements.
- Perform technical/product training for sales people and customer
- Assist in the implementation and development of new products and tools necessaries for the growth of a profitable business
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintain professional business relationships within target accounts.
- Provide technical reports on time, following the timing agreed with sales force.
- Provide status of ongoing projects and future projects.
- Identify customer’s needs and sales opportunities to help future growth.
- Degree in Chemical, Biochemical, Microbiology, Food Technology.
- Fluent in Portuguese, English and Spanish
- Previous Experience (3-5 years) in similar positions
- Proficient in Microsoft Office
- Strong communication, Interpersonal and organizational skills
- Available for Travel mainly in Portugal and sporadically in Spain